Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Santa Ana, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
319 reviews
5 stars
230
4 stars
21
3 stars
12
2 stars
7
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Ashley, Leo, and Fernando.
Store Cleanliness
Several reviews highlighted issues with cleanliness, noting that the store appeared dirty and unkempt.
Mixed Experiences
While many customers had positive interactions, some reported unprofessional behavior and dissatisfaction with service, particularly regarding returns and account issues.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which contributed to a positive shopping experience.
- AOAry OJan 1, 20265.0Leo was extremely helpful. He made sure that we left the store until our phone was set up and we were all set!
- RRRicardo RamirezDec 21, 20255.0Ashley was so incredibly helpful! We loved her vibe and she was so so sweet!
- KZKlever ZambranoDec 19, 20255.0Leo was great helped me with my new business account. Highly recommend to visit him
- DPDanyela PlascenciaDec 14, 20255.0Ashely is amazing
- SDSuong DuongNov 28, 20255.0Carlos Herrera was really nice and answered all of our questions. He also went over all of our options for a new phone.
Frequently Asked Questions About Verizon
What types of wireless devices can I find at Victra in Santa Ana?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at the Verizon Authorized Retailer in Santa Ana?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate, Otterbox, and Tech21.
What are the store hours for Victra at 3770 W Mcfadden Ave, Santa Ana?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup as a pickup and delivery service option.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle old electronics at the Victra store?
Yes, Victra has electronics recycling services available.
Does Victra store at Santa Ana offer services in languages other than English?
Yes, services are available in both English and Spanish.
What are some nearby places I can visit before or after shopping at Victra in Santa Ana?
Nearby places include Baskin-Robbins for ice cream, Dragon Bowl for Chinese cuisine, and Starbucks for coffee.
Are there any convenient banking options near the Victra store for customers?
Yes, Wells Fargo bank and Wells Fargo Advisors are located nearby for your banking needs.
Where can I find other mobile phone stores near the Victra Verizon Authorized Retailer in Santa Ana?
There are several nearby Verizon stores and mobile phone retailers around the location you can visit for additional options.