Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Sand City’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
283 reviews
5 stars
252
4 stars
9
3 stars
5
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members consistently received high praise for their friendliness, knowledge, and willingness to help customers with various issues.
Efficiency
Many customers noted quick service, with several reviews highlighting that their issues were resolved in a matter of minutes.
Knowledgeable Staff
Numerous reviews mentioned the expertise of employees, particularly Ryan, Luis, and Ben, who were recognized for their ability to explain options and troubleshoot problems.
Positive Atmosphere
Customers frequently commented on the welcoming and pleasant environment of the store, with many feeling valued and appreciated.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, including issues with misinformation and lack of attention from some staff.
- MMMatthewNov 2, 20251.0Do not use them for anything, 3rd party store. Go to Del monte corporate store. They will screw your account up / tell you home internet is 30 days free trial but can't cancel it there / help you. Than refuse to refund the sales tax.
- NNNargizOct 29, 20255.0A very pleasant and cozy store. The staff is polite and friendly. Tyler was super nice and helpful, thank you very much. We are very grateful to him for helping us replace our phone.
- MBMarjorie BullockOct 14, 20255.0The staff couldn’t have been nicer or more knowledgeable. I was greeted promptly and not felt the least bit rushed answering my questions and completing my upgrades and purchases. Everything was done correctly the first time plus they helped me pair my new phone to my car. Forget better that that!
- CCcamilaSep 25, 20255.0Alfonso was great he helped us get our problem fixed in no time. 10/10 customer service
- PHPhil HubbardSep 18, 20255.0I took my phone in because it was not working properly. Two gentleman worked to resolve the issue for about an hour. Only to learn that it was an Apple issue not a Verizon problem. The guys were very patient and kind. Their customer service was excellent. I have been a Verizon customer for 32 years and it’s because of that kind of service. Thanks again guys for your hard work.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 836 Playa Ave, Sand City?
The store is open daily from 11:00 AM to 7:00 PM.
Can I pick up my wireless device order at the Verizon Sand City store?
Yes, the store offers in-store pickup services.
Which wireless brands and devices can I find at the Sand City Cellular Sales Verizon store?
You can shop for devices from Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Does the Verizon store at 836 Playa Ave accept appointment bookings?
No, appointments are not required; you can walk in for assistance.
What payment methods are accepted at this Verizon store?
They accept American Express, Discover, MasterCard, and Visa.
What types of services does the Verizon store provide?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspots.
How can nearby stores like Jersey's Original Subs and McDonald's enhance my visit to the Verizon store?
You can enjoy a meal or quick snack at Jersey's Original Subs or McDonald's before or after visiting the Verizon store for wireless needs.
Are there related electronics or mobile phone stores near the Verizon location?
Yes, nearby options include Cellular Sales, CPR Cell Phone Repair Sand City, and T-Mobile stores, which may be useful for repairs or alternative services.
What leisure or shopping spots are close to the Verizon store at 836 Playa Ave?
You can visit nearby places like Sand Dollar Beach for relaxation or shop at Mattress Firm and Marshalls for furniture and apparel.
How can I contact the Verizon Cellular Sales store in Sand City for more information?
You can call them at +1 831-717-4276 or email CustomerService@cellularsales.com.