Verizon

4.5
367 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Pedro, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
28124 S Western Ave, San Pedro, CA
90732, United States

Hours

Reviews

4.5
364 reviews
5 stars
313
4 stars
10
3 stars
4
2 stars
1
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Allen, Jesus, and Xavier.

Knowledgeable Staff

Customers frequently noted the staff's expertise in handling technical issues and providing detailed explanations.

Mixed Experiences

While many reviews highlighted positive interactions, there were significant complaints about poor service and unprofessional behavior from some employees.

Sales Practices

Several customers expressed concerns about misleading sales tactics and unexpected fees, leading to feelings of frustration and distrust.

Efficiency

Many customers appreciated the quick service and efficient handling of their requests, particularly during phone upgrades and data transfers.
  • DL
    Diana Lozano
    Nov 3, 2025
    5.0
    Fantastic
  • HA
    Hisham Abboud
    Sep 25, 2025
    5.0
    Great service. I walked in frustrated with transferring eSim to new iPhone. Amber was patient, very knowledgeable, and competent.
  • JH
    Jason Heredia
    Sep 22, 2025
    5.0
    The sales rep was very knowledgeable and nice, she answered all of my questions. :)
  • NR
    Nick Rugnetta
    Aug 30, 2025
    5.0
    Great service on Western Verizon this guy Allen was patient and worked hard to get my phone working when Apple told me it would take days .
  • SC
    Simone Chait
    Aug 26, 2025
    5.0
    Staff is extremely helpful and patient. They r Great. Nice to be in the neighborhood

Frequently Asked Questions About Verizon

What products and brands does Victra offer at this Verizon Authorized Retailer?

Victra offers a full range of wireless devices, including smartphones, tablets, home internet, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

Where is the Victra Verizon Authorized Retailer located in San Pedro?

The store is located at 28124 S Western Ave, San Pedro, CA 90732.