Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at San Luis Obispo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
328 reviews
5 stars
166
4 stars
49
3 stars
27
2 stars
16
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Staff Knowledge
While some staff were praised for their helpfulness and knowledge, others were criticized for being uninformed and unprofessional.
Store Environment
Customers expressed dissatisfaction with the store's layout, including insufficient seating and understaffing, leading to long wait times.
Billing Issues
Several reviews highlighted problems with billing, including unauthorized charges and difficulties in resolving account issues.
- PSPriscilla S-JAHANGIRIDec 20, 20251.0Worst site manager, didn’t explain the process to proceed with my issue. Just told us to call 611 while we are in the store. Placed on hold for 36 minutes then back to talk to Them and asked to call again 611. Was at the store for 2 hours before situation was resolved.
- PKPeggy KetelsenDec 19, 20255.0The usual Verizon store, go in, look at the phones & Decide what you want. No help, not like it used to be. Now you have to pay to have them help you move the stuff off your old phone onto the new phone.
- NLNICOLE LITTLEJOHNSDec 19, 20255.0Alexander “Jordan” and his trainee were REALLY great, they did so much to help me with my account, updates, and upgrades…. There was so much we were out-of-date on and they helped save us some money on our monthly bill. They were even so kind to my dogs, even though my two girls had the worst gas and were burning our eyes with their farts! The guys were SO nice about it and were very sweet and kind to my dogs. Super knowledgeable and patient throughout, which is why we stay loyal to Verizon. Thanks guys, you made it was very pleasant experience!
- PLPatrick LoganDec 10, 20254.0Friendly staff.
- RRruss rodNov 15, 20251.0Verizon in San Luis Obisoo California said I had to have 2 of their iPhone 11 free with 3 year sign up then rates doubled then both fragged out died shortly after 3yr contract was up and flooding me with text and e-mails “upgrade your phone free just sign up for 3 more years rates will go up but (“phones are free” lol’)” rates went up anyways using my own phones so I canceled now they are charging me knowing I canceled service they said they would refund me my money I went to consumer cellular $50 3 phones was $120 for two Verizon & they are still billing me won’t refund the charges owed me. Had to pay my bank to stop payment on future auto debit charges NEVER EVER TRUST VERIZON THEY DO THIS TO EVERYONE WHO CANCELS SERVICE W/ZERO ACCOUNTABILITY!!
Frequently Asked Questions About Verizon
What products does the Verizon store in San Luis Obispo offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the Verizon store hours in San Luis Obispo?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment through their website or the My Verizon app for a convenient shopping experience.
What shipping and pickup options are available for online orders at this Verizon store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What payment methods does the Verizon store accept?
The Verizon store accepts debit cards, mobile NFC payments, and checks. They do not require cash only.
What mobile and internet services does Verizon in San Luis Obispo provide?
They offer mobile plans, wireless internet plans, and voice plans tailored to personal and business needs.
Is there a nearby transit station or landmark that helps locate the Verizon store?
Although no transit stations are listed directly nearby, the Verizon store is located at 994 Mill St in San Luis Obispo, close to many insurance agencies like Bankers Life agents, which can help orient visitors.
What nearby financial or insurance services are close to the Verizon store that customers might visit?
Multiple Bankers Life Agents including Heather Allen and Jeff Hood, as well as general insurance agencies, are nearby and may be of interest to customers handling financial or insurance needs.
Are there any legal or real estate services near the Verizon store in San Luis Obispo?
Yes, customers can find several real estate agents such as Ben Tilbury with Keller Williams Realty and legal services including The Law Offices of Kim Mistretta near the Verizon store for convenience.
How can customers use nearby government and community services in San Luis Obispo when visiting Verizon?
Nearby places like San Luis Obispo City Hall and the Integrated Waste Management Authority offer government and community resources accessible to customers before or after visiting Verizon.