Visit our store at San Leandro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while a few praised specific employees for their excellent service.
Long Wait Times
Numerous reviews mention long wait times and inefficient service, with customers often waiting for extended periods without assistance.
Professionalism
Several customers noted a lack of professionalism among staff, with reports of dismissive attitudes and poor handling of customer issues.
Mixed Experiences
While some customers had positive experiences and appreciated the helpfulness of certain employees, many others expressed frustration and disappointment with their visits.
AS
alex sterlings
Jan 2, 2026
1.0
On this morning the second day of 2026 I walked into the store and 1933 Davis Street and the customer service was extremely low and non-compliant to customer service. I would not even give them a whole star they deserve a half a star I asked the employee do we have to sign in he was very very dry and saying anything in his response so I had to leave because it's a brand new year and I did not want my feelings to go down with his spirit I give them a half a star
TE
TopHat “Sir.Butler” Entertainment
Dec 26, 2025
5.0
Alfonso at San leandro corporate store is amazingly awesome 👌 the problem solver ..
EF
Eric Fong
Nov 30, 2025
1.0
I call and check on my order is ready or not the customer service was terrible and very unprofessional. I do not recommend to this store.
SS
samir
Oct 22, 2025
1.0
Got a business account and was told 15$ per line and after i switched over to verizon its more than double that amount and every time i tell them they say they will fix it and they dont. Thats not even mentioning it took 2-3 weeks of being there for hours for them to even fully port all the lines. Worst place ever do not go its a disaster
MF
Manuel Figueroa
Aug 31, 2025
1.0
Mucho tiempo de espera se supone que compre un teléfono en línea para no esperar en la tienda y me tuvieron ahi casi una hora pésimo servicio
What brands of smartphones does the Verizon store in San Leandro offer?
The Verizon store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the Verizon San Leandro store hours?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon San Leandro offer online ordering and in-store pickup?
Yes, you can shop online and either pick up your order in store, use express lockers, or choose free 2-day shipping or same-day delivery where available.
Can I schedule an in-store appointment at Verizon in San Leandro?
Yes, you can schedule your in-store appointment online through the Verizon website or app for a convenient visit.
What services are available at Verizon San Leandro?
The store offers mobile plans, wireless internet plans, voice plans, and sells products such as business cell phones, tablets, laptops, and mobile hotspots.
What payment methods does Verizon San Leandro accept?
The store accepts debit cards, mobile NFC payments, paychecks, and does not require cash only payments.
Is there repair service available at Verizon in San Leandro?
No, the store does not provide service repair for devices.
How can nearby transit stations help me visit Verizon in San Leandro?
Spring Sport Nutrition is a nearby train station, making it easier for customers to access the Verizon store via public transportation.
What dining options are available near Verizon San Leandro for a meal before or after my visit?
Nearby eateries like Togo's Sandwich Shop, It's A Grind Coffee House, Ohana Hawaiian BBQ, and Destination Dinners offer various meal and coffee options for customers visiting Verizon.
Are there shopping centers near the Verizon store in San Leandro?
Yes, Westgate Center and The Gate 510 shopping centers are close by, providing additional shopping and event options for Verizon customers.