Business Details
About
Cell Phone StoreElectronics Store
Visit our store at San Jose for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
225 reviews
5 stars
115
4 stars
30
3 stars
20
2 stars
14
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised individual representatives for their helpfulness, many reported poor service and unprofessional behavior from staff.
Sales Practices
Numerous reviews highlighted issues with misleading sales tactics, including promises of rebates and trade-in values that were not honored.
Store Experience
Customers expressed frustration with long wait times, appointment-only policies, and a lack of assistance for walk-in customers.
Technical Support
Many customers reported difficulties in resolving technical issues, often being directed to call customer service instead of receiving help in-store.
Staff Knowledge
While some staff members were noted for their expertise, others were criticized for being uninformed and unable to assist with customer inquiries.
- KRKattia RamirezDec 19, 20245.0Esteban is an incredible expert!!! I absolutely recommend him, easy and seamless experience! Goodbye T-Mobile!!
- JGJess GuyDec 15, 20205.0Great staff.. helped me out
- NGNorma GomezFeb 25, 20195.0They always treat me like a family, and respect
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in San Jose?
The Verizon store in San Jose is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in San Jose?
The Verizon store is located at 5032 Almaden Expy, San Jose, CA 95118.
What types of products does the Verizon store in San Jose offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also sell business cell phones, mobile hotspots, tablets, and laptops.
What services are provided by Verizon in this San Jose location?
Verizon offers mobile plans, wireless internet plans, voice plans, and supports online orders with in-store pickup, curbside pickup, express lockers, free 2-day shipping, and same-day delivery in select areas.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment through their website or by using the My Verizon app.
Does the Verizon San Jose store accept different payment methods?
Yes, the store accepts checks, debit cards, and mobile NFC payments. They do not require cash only.
What are some nearby restaurants where I can eat before or after visiting Verizon?
Nearby restaurants include Bogey's Pizza Co, Poke House, SmokeEaters Hot Wings, Firehouse Subs, Village Inn, Scrambl'z, Nick the Greek, Yogurtland San Jose, Morning Lobby, La Victoria Taqueria, MOD Pizza, Britannia Arms Almaden, and Panera Bread.
Are there any nearby stores where I can shop after visiting Verizon?
Yes, nearby stores include Mattress Firm, Greenest Cleaners4you, Futon Shop of San Jose, Guitar Center, Kalinka grocery store, Total Wine & More, The Futon Shop, and Club Champion golf equipment store.
What nearby services can help with insurance or DMV needs near the Verizon store?
Nearby services include AAA insurance agency and a California DMV Kiosk for motor vehicle department services.
How can nearby locations assist me in finding or planning a visit to the Verizon store?
Nearby places like the Chevron Station San Jose can provide fuel if you're driving, and options such as Mattress Firm or Guitar Center make the area convenient for combining errands. After your visit, you can enjoy food at nearby restaurants or grab coffee at Morning Lobby or Panera Bread to relax.