VCA Crocker Animal Hospital has been a staple of the San Jose, Ca community since the1980's. Serving the Berryessa, Alum Rock, and East San Jose community, our veterinarians, technicians, and pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensure that our patients receive the best preventative and healing care. At VCA Crocker Animal Hospital, our goal is to give every patient our highest recommendations in quality medical care. Our knowledgeable and caring veterinarians will work with owners to provide patient care that is tailored to their pet's needs and the client's satisfaction.
Feedback indicates a mix of experiences with customer service, ranging from excellent and caring staff to complaints about disorganization and poor communication.
Care Quality
Many customers praised the quality of care provided to their pets, highlighting knowledgeable and compassionate veterinarians, while others reported misdiagnoses and neglect.
Appointment Issues
Numerous reviews mentioned problems with appointment scheduling, including cancellations, lack of confirmation, and long wait times.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for services and medications, as well as unexpected charges.
TB
Tim Brengle
Aug 16, 2025
5.0
They took great care of our elderly dog.
JG
Joey Guardino
Aug 3, 2025
1.0
Third time I’ve come to this location within business hours on a Sunday and they’re locked up with no sign of anyone in the building. Empty lot, open sign on the door, lights on, but doors locked.
NL
Nathan Lefcowitz
Jul 27, 2025
5.0
These guys are super nice and caring. Helped my cat Mogg multiple times. They also helped me when I found this dog wandering around with advice.
RS
Raul Roy Sanchez
Feb 1, 2021
5.0
Very knowledgeable and wonderful staff, very transparent work and terrific care of your furry family members.
Frequently Asked Questions About VCA Crocker Animal Hospital
What types of animals does VCA Crocker Animal Hospital care for?
VCA Crocker Animal Hospital primarily provides care for cats and dogs.
Where is VCA Crocker Animal Hospital located?
It is located at 475 N Jackson Ave, San Jose, CA 95133, USA.
What are the regular business hours of VCA Crocker Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM and on Sundays from 9:00 AM to 5:00 PM. It is closed on Saturdays.
Does VCA Crocker Animal Hospital offer any specialty clinics or additional hours?
Yes, they have a Preventative Care Clinic on Mondays from 8:00 AM to 12:00 PM and on Tuesdays and Wednesdays from 2:00 PM to 6:00 PM.
What types of veterinary services are provided at VCA Crocker Animal Hospital?
They offer a wide range of services including advanced care, allergy relief, behavioral counseling, diabetes treatment, diagnostics, nutrition, flea and tick control, wellness exams, vaccinations, and spay/neuter services, among others.
Since when has VCA Crocker Animal Hospital been serving the community?
The hospital has been serving the San Jose community since 1985.
Is VCA Crocker Animal Hospital accredited by any professional associations?
Yes, it is associated with the American Animal Hospital Association (AAHA) and The Dancing Cat.
Are there other veterinary hospitals near VCA Crocker Animal Hospital?
Yes, VCA Animal Hospital is nearby and also offers pet services and veterinary care, which could be an alternative or complement to your visit.
What nearby places can pet owners visit before or after their appointment at VCA Crocker Animal Hospital?
Nearby places include Aroma Coffee And Snacks, Bobaholics bubble tea, and Pizza Wings El Buen Sabor for a meal or refreshments.
How can the nearby Santa Clara County Public Health Department be useful for customers visiting VCA Crocker Animal Hospital?
The Santa Clara County Public Health Department nearby offers public health resources and support, which can be helpful for pet owners interested in community health initiatives or vaccinations.