Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Francisco, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
388 reviews
5 stars
311
4 stars
13
3 stars
13
2 stars4
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, polite, and helpful, with specific mentions of employees like Thomas, Deep, and Andrew.
Long Wait Times
Numerous reviews highlighted long wait times, often exceeding an hour, due to understaffing and complicated transactions.
Mixed Experiences
While some customers had positive experiences, others reported issues with service quality and felt misled by sales practices.
Store Authority
Several reviews indicated that this location operates as a third-party retailer, lacking the authority to handle certain transactions effectively.
Technical Issues
Customers expressed frustration with unresolved technical problems and billing issues, leading to dissatisfaction with the overall service.
- NMNoman Mirza3 days ago5.0Good People!
- ESEmily ScottNov 18, 20255.0Tommy really helped us out with our Verizon bill. He was calm, smooth, and professional; and, he really seemed to know his stuff. Thank you Tommy.
- SLSophia LNov 8, 20253.0They charged me $40 extra to get a new phone because this store is not a Verizon store but authorized. I hope they could have told me this additional charge upfront instead of an hour later.
- KHKelly HackerNov 6, 20255.0I had a great experience at Verizon today because Emily provided such excellent service and helped me with all of my needs. She was very friendly and went above and beyond with the level of support she provided. Thanks, Emily!
- ELEric James LupisOct 27, 20255.0Good vibes, great service!
Frequently Asked Questions About Verizon
What products does Verizon at 3200 Geary Blvd offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, and Motorola.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon offer in-store pickup service?
Yes, Verizon offers in-store pickup service at this location.
What payment methods are accepted at Verizon?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at this Verizon store?
Yes, this Verizon store offers electronics recycling services.
What services can I get at Verizon besides device purchases?
Services include new lines, upgrades, new devices, and accessories.
What are some nearby places to visit when I come to Verizon in San Francisco?
Nearby places include ClickAway Verizon Authorized Retailer + Computer/Phone Repair, Cindy Shu Therapy for counseling services, and Corx Wine Cafe for a wine and cafe experience.
Are there dining options near the Verizon store?
Yes, you can visit nearby Thai restaurants like Derm and Prik Hom, or cafes like Fifty Fifty for coffee and smoothies.
What other tech-related stores are near Verizon at 3200 Geary Blvd?
Nearby tech and electronics stores include RadioShack and the Victra — Verizon Authorized Retailer location.
Does the Verizon store cater to Spanish speakers?
Yes, the store offers services in both English and Spanish.