Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Francisco, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
393 reviews
5 stars
315
4 stars
13
3 stars
13
2 stars4
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees like Thomas, Deep, and Daniel for their helpfulness, professionalism, and knowledge.
Long Wait Times
Several reviews mentioned long wait times and understaffing issues, leading to frustration among customers.
Store Issues
Customers expressed dissatisfaction with the store being an authorized retailer rather than a corporate store, leading to complications with service and billing.
Mixed Experiences
While some customers had positive experiences, others reported issues with billing, service quality, and deceptive practices.
- KSkaren salayDec 26, 20255.0I have been a 10 year Verizon customer and DREAD coming into the phone because of past experience of “dishonesty.” Thomas is the first Verizon employee that has been honest and a pleasure to work with. I would intentionally come into the store and work with him. I would promote him to manager of a store if he is not already.
- ENErsyla NellajoyDec 12, 20253.0The store did what they could. It was pretty busy. The thing about these big service providers is no one's responsible. i'm having problems with the cloud. Well that's not their thing, so they gave me Google's customer service number. I didn't know Google. had a customer service number. I am having problems with as you can see in this text periods showing up in voice to text.Where I didn't put periods. so. i have to talk to samsung.The phone was built by. arrrrrr.
- PJPeter JegenDec 5, 20255.0Thomas is the man. He was super helpful. The GOAT. He’s your man you want to go to him. Very professional. Outstanding customer service, best verizon employee I've ever had.
- IBIsaiah BrownsteinDec 4, 20255.0the woman who helped me here was great, i think her name was emily? anyway give her a raise she was great and kept her cool during an insanely busy black friday
- CTChristine Tour-SarkissianNov 30, 20255.0Thomas was wonderful extremely patient, kind, knowledgeable and very helpful If he were working for me I would promote him
Frequently Asked Questions About Verizon
What products does Verizon at 3200 Geary Blvd offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, and Motorola.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon offer in-store pickup service?
Yes, Verizon offers in-store pickup service at this location.
What payment methods are accepted at Verizon?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at this Verizon store?
Yes, this Verizon store offers electronics recycling services.
What services can I get at Verizon besides device purchases?
Services include new lines, upgrades, new devices, and accessories.
What are some nearby places to visit when I come to Verizon in San Francisco?
Nearby places include ClickAway Verizon Authorized Retailer + Computer/Phone Repair, Cindy Shu Therapy for counseling services, and Corx Wine Cafe for a wine and cafe experience.
Are there dining options near the Verizon store?
Yes, you can visit nearby Thai restaurants like Derm and Prik Hom, or cafes like Fifty Fifty for coffee and smoothies.
What other tech-related stores are near Verizon at 3200 Geary Blvd?
Nearby tech and electronics stores include RadioShack and the Victra — Verizon Authorized Retailer location.
Does the Verizon store cater to Spanish speakers?
Yes, the store offers services in both English and Spanish.