Business Details
About
Cell Phone StoreElectronics Store
Visit our store at San Francisco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
226 reviews
5 stars
106
4 stars
31
3 stars
19
2 stars
16
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Staff Knowledge
Several reviews highlighted a lack of knowledge among staff members, leading to confusion and unresolved issues for customers.
Sales Process
Customers expressed frustration with the sales process, including upselling tactics and unclear pricing, which contributed to dissatisfaction.
Positive Experiences
Despite negative feedback, some customers reported excellent experiences with specific employees, particularly Tiara, who received multiple commendations for her helpfulness and professionalism.
Store Management
There are complaints about poor management practices, including understaffing and inadequate training, which negatively impacted customer experiences.
- AMAlicia Terrazas Mills1 day ago4.0Super helpful and definitely took their time to help out and make sure that the offers they had were specifically tailored to your individual phone and plan. But I'd recommend making an appt.
- EIE INov 17, 20251.0The specialist assigned to me failed to fully prepare my new phone. I have a new phone that is near useless now. I tried online support, and the specialist there (the online one was wonderful) can't help. I will have to make a second trip to a Verizon store to get it squared away. I'm glad others have had better experiences here. I wish I had.
- ABA. BrownNov 10, 20255.0Very clean and the staff there is knowledgeable. It was nice walking up to the location and there were no homeless people hanging out in front
- DDdNov 5, 20251.0Rude staff. Don't bother and go to the Marina Verizon instead.
- ACAva CapielOct 28, 20251.0Sales guy was actually incompetent, kept on giving me mixed messages and starting over the phone purchase, new phone purchase (not even back up) took an hour, and was passive aggressive.
Frequently Asked Questions About Verizon
What are the Verizon store hours in San Francisco?
The Verizon store in San Francisco is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in San Francisco?
The Verizon store is located at 1 Daniel Burnham Ct, Ste 20c, San Francisco, CA 94109, USA.
What smartphone brands does the Verizon store carry?
The Verizon store carries the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What services does the Verizon store offer?
Verizon offers mobile plans, wireless internet plans, voice plans, and sells business cell phones, tablets, laptops, and mobile hotspots.
Can I schedule an appointment or order online for in-store pickup?
Yes, you can schedule an in-store appointment and place orders online for in-store pickup or choose from free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods does Verizon accept at this store?
Verizon accepts pay by check, debit card, mobile NFC payments; cash is not required, and they sell some used goods.
How can I contact the Verizon store in San Francisco?
You can contact the store by calling the main phone number +1 800-880-1077 or the mobile phone number +1 866-644-4532.
Which nearby medical facilities could be useful if visiting Verizon in San Francisco?
Nearby medical places include UCSF Cardiovascular Care and Prevention Center, Fred Naraghi MD Comprehensive Spine Center, and multiple doctors' offices such as Dr. Anna T. Beyer, Dr. Sung Choi, and others, useful if you have healthcare appointments before or after visiting Verizon.
Are there nearby places to grab a meal near the Verizon store?
Yes, Kyoto Sushi and Wok Shop Cafe are nearby restaurants where you can enjoy pan-Asian cuisine before or after your visit to Verizon.
Is there a convenient shipping or printing center near the Verizon store?
FedEx Office Print & Ship Center is located nearby, providing shipping and printing services, which can be helpful for customers who need these services around their visit to Verizon.