Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Clemente, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
As others have expressed, I would give this review a 0 if it was an option. I went into this location to check on getting a new phone in-house or whether I could get a better deal elsewhere and just have them activate it. I dealt with Abby. Long story short, I made three trips into the store, one of them 3 hours long, and then still had to drive up to the Corporate store in Laguna Niguel after my account got locked by Abby's incompetence. Needless to say, I was livid. I found out at Corporate that the authorized dealers aren't the real Verizon store. Lesson learned. This is by far the worst customer service experience I have ever been subjected to. I will either purchase a phone at Corporate or change carriers altogether.
KS
Kat Sorensen
Jul 3, 2025
5.0
Service technicians were incredibly knowledgeable! They made this so fast and painless. I would prefer to go to this location or anything else.
What products does Verizon - Victra in San Clemente offer?
Verizon - Victra offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, cases, power accessories, and device protection.
Where is the Verizon - Victra store located?
The store is located at 979 Avenida Pico, Ste G, San Clemente, CA 92673, United States.
What are the store hours for Verizon - Victra in San Clemente?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.
Does Verizon - Victra offer in-store pickup for orders?
Yes, Verizon - Victra offers in-store pickup service for orders.
What payment methods does Verizon - Victra accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands are available at Verizon - Victra in San Clemente?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Otterbox, Casemate, and PureGear among others.
What services can I get at Verizon - Victra?
You can get services including new lines, device upgrades, new devices, and accessories.
Are there any nearby restaurants to Verizon - Victra where I can eat before or after visiting?
Yes, nearby restaurants include Cafe Hermosa, Kiki Hawaiian BBQ, Board & Brew, Romanos Pasta & Pizzeria, Poke Tiki, China Bros, Sushi Sono, Baja Fresh, and Daphne's California Greek, offering a variety of dining options.
Are there fitness centers close to Verizon - Victra?
Yes, 9Round Fitness and Loco Cycle SC are nearby gyms where you can work out before or after your visit.
What shopping options are near the Verizon - Victra location?
Plaza Pacifica, a shopping center, Mattress Firm furniture store, and Beauty Source for cosmetics are close by for additional shopping after your visit.