Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Bernardino, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
482 reviews
5 stars
318
4 stars
58
3 stars
17
2 stars
16
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like KC, Marcus, and Erick for their helpfulness and professionalism.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to explain products and services clearly, contributing to a positive experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service fees and miscommunication about promotions.
Wait Times
Several reviews mentioned long wait times during busy periods, indicating a need for more staff to handle customer volume.
Product Availability
Some customers expressed frustration over product availability and issues with online orders not being fulfilled as expected.
- RRRuben RivasNov 2, 20255.0Ken was very helpful and patient with me. Great customer service and he was very knowledgeable about what he could provide me upfront. When you come in, ask for Ken.
- VLVic LopezOct 28, 20255.0I came in for a screen cover you guys did not have but the service was great
- CBCassandra BowersOct 27, 20255.0KC was absolutely amazing! We recently switched from T-Mobile to Verizon, and she made the entire process so easy and quick. She was incredibly polite, patient, and sweet the whole time. It’s rare to find such great customer service these days—thank you, KC, for making everything seamless!
- MNMelvin NarvaezOct 23, 20255.0Muy buena esa gente te atiende de maravilla la verdad no importa el idioma asta árabe saben hablar
- DADJ AyeManeOct 16, 20255.0Came here an had an amazing experience. I was able to walk out with my new toys with the help of Adrian and KC. They should both be managers!!!! Highly recommend coming here. Thank you guys!
Frequently Asked Questions About Verizon
What is Victra and what services do they offer at the San Bernardino location?
Victra is a Verizon Authorized Retailer in San Bernardino, CA, offering wireless devices, including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of the Verizon store at 500 Inland Center Dr, San Bernardino?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Victra Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide in-store pickup and delivery services?
The store offers in-store pickup but does not provide delivery services.
Which brands and products can I find at the Victra Verizon Authorized Retailer in San Bernardino?
You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories like cases, power accessories, and wearable devices.
What languages are spoken at the Victra Verizon Authorized Retailer?
The staff speaks English and Spanish.
Does the store provide recycling services for electronics?
Yes, the store offers electronics recycling services.
Are there any nearby retail stores where I can shop before or after visiting Victra?
Yes, nearby retail stores include Zumiez for clothing and shoes, Charlotte Russe for women's fashion, and Bath & Body Works for beauty supplies.
What food options are available near the Victra Verizon Authorized Retailer?
You can grab a snack or coffee at Cinnabon or enjoy a meal at Charleys Philly Steaks, both located nearby.
Are there jewelry stores near Victra if I want to shop for accessories after my visit?
Yes, nearby jewelry stores include Zales, Don Roberto Jewelers, and Piercing Pagoda.