Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Bernardino, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
495 reviews
5 stars
330
4 stars
58
3 stars
17
2 stars
16
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Marcos, Stephanie, and Zubaida for their exceptional service.
Efficiency
Customers frequently noted quick service and smooth transactions, highlighting the staff's ability to handle busy periods effectively.
Mixed Experiences
While many reviews were positive, some customers reported issues with miscommunication, unexpected fees, and dissatisfaction with certain staff members, indicating inconsistency in service quality.
Product Knowledge
Several reviews emphasized the staff's expertise in explaining products and services, contributing to a positive purchasing experience.
- COCristina Santillan Ordaz4 days ago5.0Went in for a walk being promo was one of the last customer to slip in was taken care of with a friendly kind smile. Now let just see if my phone will be free once the billing starts. Thank you Verizon team
- FVFayth Vargas6 days ago1.0No one cares to answer the phone when you have a simple question. Terrible service. Do better please.
- LTLuisa TGDec 30, 20255.0Marcos helped me with my phone process 3 times! He was very patient and has excellent customer service. Definitely recommend this place!
- VIVictoria IrbyDec 19, 20255.0Marcos was excellent I had a little trouble and we had to go back to turn in my daughter's phone and he took care of it
- RMRobert MitchellDec 13, 20255.0Hey what's Good my people?🤔This is ur boy the Southern California Semi-Truck driver from Lakers Land coming ay ya with another outstanding review so listen up yall..This review is for Verizon team member Stephanie in the Indland Center store location in San Bernardino..I am soo impressed with the knowledge of Stephanie in knowing her job to the upmost! She has set me up with the New Samsung A36 phone as well as the holster belt clip..Trust me yall that Stephanie absolutely will search out the best deal for you and all with a gracious demeanor! I totally enjoyed doing business with Verizon as I am a long term customer (over 25 years!) And Stephanie maybe the most knowledgeable team member at this location!! To say that I'm 💯 % satisfied is an understatement! When you go into this location then specially ask for team member STEPHANIE!! Also yall she is very nice to talk to plus she's FINE yall!🤫Just say you read a review from a truck driver and you just had to do business with Stephanie!! Happy Holidays Stephanie!! Peace yall...I'm Out!😎
Frequently Asked Questions About Verizon
What is Victra and what services do they offer at the San Bernardino location?
Victra is a Verizon Authorized Retailer in San Bernardino, CA, offering wireless devices, including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of the Verizon store at 500 Inland Center Dr, San Bernardino?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Victra Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide in-store pickup and delivery services?
The store offers in-store pickup but does not provide delivery services.
Which brands and products can I find at the Victra Verizon Authorized Retailer in San Bernardino?
You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories like cases, power accessories, and wearable devices.
What languages are spoken at the Victra Verizon Authorized Retailer?
The staff speaks English and Spanish.
Does the store provide recycling services for electronics?
Yes, the store offers electronics recycling services.
Are there any nearby retail stores where I can shop before or after visiting Victra?
Yes, nearby retail stores include Zumiez for clothing and shoes, Charlotte Russe for women's fashion, and Bath & Body Works for beauty supplies.
What food options are available near the Victra Verizon Authorized Retailer?
You can grab a snack or coffee at Cinnabon or enjoy a meal at Charleys Philly Steaks, both located nearby.
Are there jewelry stores near Victra if I want to shop for accessories after my visit?
Yes, nearby jewelry stores include Zales, Don Roberto Jewelers, and Piercing Pagoda.