VCA Northside Animal Hospital

4.4
232 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesVCA Animal Hospitals
VCA Northside Animal Hospital has been providing advanced care in the San Bernardino area since 1980. We are located at 1775 West Northpark blvd, directly across the street from Cal State. Our state of the art facility is spacious and allows us to take the best care of your family pet! Our community-focused veterinary hospital has grown to staff four full-time veterinarians and over 20 staff members. What sets us apart from other hospitals is the wide range of services we provide. From preventive care with our Care Club Wellness Programs to advanced orthopedic surgery, dental cleanings complete with digital x-rays and ultrasonography, our team is experienced and ready to help you manage all of your pets veterinary needs.

Location

VCA Northside Animal Hospital
1775 W. Northpark Blvd., San Bernardino, CA
92407, United States

Hours

Reviews

4.4
232 reviews
5 stars
180
4 stars
17
3 stars
8
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and empathy during difficult times, especially when dealing with end-of-life decisions for their pets.

Friendly Staff

The majority of reviews highlighted the friendliness and professionalism of the staff, making customers feel welcomed and valued.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, noting that services were perceived as expensive and that there were issues with transparency regarding costs.

Mixed Communication

While many reviews praised the communication from veterinarians, some customers reported negative experiences with reception staff, citing rudeness and poor customer service.

Clean Facility

Customers consistently noted the cleanliness and modernity of the new facility, contributing to a positive overall impression.
  • MH
    Marlen Hernandez
    Nov 4, 2025
    5.0
    I have been bringing my fur babies to this location since it opened and I can never stop saying great things about it. But, about a week ago, I had to make the difficult decision to put my dog to rest and the staff, from answering all my questions over the phone, to the day of, they were nothing but compassionate, caring, and empathetic. Now, Dr. Paul V, wow!! He's the most caring vet I have every worked with. He was so kind and made the heartbreaking situation more comfortable that I could have ever imagined. He gave my baby, Oso, the most peaceful and comfortable goodbye I could have ever asked for. My family and I even received a lovely card with the the team's signatures, giving our family their condolences. Thank you again for everything VCA Northside, my family appreciates each and every one of you. I hope you all know that your hard work doesn't go unnoticed.
  • LA
    leah adams
    Oct 10, 2025
    5.0
    Everyone was friendly here. Shout out to the tech that was able to cut my daughter dog nails.. I'm IMPRESSED. This never happens. The poor dog nails are way too long she gives my daughter and the groomer such a hard time. The fact that they were able to trim them. 10 out of 10. Bravo!! Thank u soo much for your hard work and patience!!
  • LM
    Lezli Madrid
    Sep 24, 2025
    5.0
    I called to set up a meet and greet as I was searching for a new Dr. For my fur babies after using the same clinic since I was a child (I have become very dissatisfied with them).They were able to get me in the next day My German Shepherd had broken her nail past the quick and had to have a minor surgery Dr Betnini was able to do it that day and the price was very reasonable. The staff was very professional. I found my fur babies new Dr. Thank you
  • VV
    veee
    Sep 5, 2025
    1.0
    Took advantage of the free exam coupon being as though I wanted to know what was wrong with my cat before her appointment at another vet - estimated cost was $600+ because they claimed she had a mass on the side that needed to be tested and a severe ear infection that needed to be swabbed and sent out to a lab too. i’m SO glad i denied the (overpriced) procedures! when her other appointment came up she was prescribed antibiotics and pain meds for the “mass” that turned out to be trauma from an infection of some sort and we were told she had NO sign of any sort of ear infection ~ my total bill from that trip? $100 which included the exam AND medication. my cat is now almost back to her old self 🖤 no thanks to this location!
  • TB
    Travel Bird
    Aug 21, 2025
    1.0
    Online it says the first exam free but paid $100

Frequently Asked Questions About VCA Northside Animal Hospital

Where is VCA Northside Animal Hospital located?

VCA Northside Animal Hospital is located at 1775 W. Northpark Blvd., Suite B-1, San Bernardino, CA 92407.

What are the operating hours of VCA Northside Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 5:00 PM and on Saturdays from 8:00 AM to 1:00 PM. It is closed on Sundays.