Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Salinas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
309 reviews
5 stars
154
4 stars
43
3 stars
32
2 stars
16
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and professional, others are criticized for being rude and unprofessional.
Wait Times
Many customers reported long wait times, often exceeding an hour, which negatively impacted their overall experience.
Staff Knowledge
Some staff members are noted for their helpfulness and knowledge, while others are described as unhelpful or lacking professionalism.
Sales Practices
Customers expressed frustration with sales tactics, including pressure to purchase additional products and issues with pricing transparency.
Store Experience
The physical store environment received criticism for lack of seating and poor organization, contributing to a negative customer experience.
- DHDee HopkinsOct 9, 20254.0Actually they came through for me Even though they had me waiting for 2 hrs before I got the iPhone 17 I order online. Overall the employees are cool I don't have anything bad to say. Good 👍🏾 job
- EMEduardo Francisco Lopez MendozaSep 25, 20253.0Algo simple
- JVjavier velazquezJul 14, 20251.0that guy with a combover i think his name is noel is a horrible person and salesman, getting frustrated over other ppl just doing their job he needs to get a grip
- CPcoral plascenciaJul 10, 20255.0Great customer service! Noel was very helpful and patient!!
- LPLiz PJul 7, 20251.0Was not going to leave a review but the few times ive gone and my husband the wait is long i understand they have customers but it seems as soon as you get checked in and let them know the reason why you’re there it seems they go by them choosing whoever customer they want instead of going, whoever comes first gets served first. Usually, I go to the Watsonville location, which is a good customer service but since I live in Salinas, we decided to give it a try but its a no. I know this review won’t matter to them, but it’s something to consider for customers who go to this location. My husbands last visit their was more than an hr n he called me that people was coming in and were being helped first, when he had already been there first and on my last visit one was conversating w a costumer about family for quite a while instead work related……..I agree on Arron’s review they lack on professionalism and costumer service
Frequently Asked Questions About Verizon
What products and brands does Verizon Salinas offer?
Verizon Salinas offers the latest 5G smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the store hours for Verizon in Salinas?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I schedule an appointment to visit Verizon Salinas?
Yes, you can schedule an in-store appointment online or use the My Verizon app for a quick booking.
What purchase and delivery options does Verizon Salinas provide?
You can shop online and choose in-store pickup, free 2-day shipping, express locker pickup, or same-day delivery where available.
What types of services does Verizon Salinas offer?
Verizon Salinas offers mobile plans, wireless internet plans, and voice plans for personal and business use.
Which payment methods are accepted at Verizon Salinas?
Verizon Salinas accepts checks, debit cards, and mobile NFC payments. They do not require cash-only transactions.
Does Verizon Salinas provide free Wi-Fi for customers?
Yes, Verizon Salinas offers free Wi-Fi for customers while they visit the store.
What nearby restaurants can I visit before or after shopping at Verizon Salinas?
You can enjoy delicious meals at nearby restaurants like Los Gallos Taqueria, El Volcan Taqueria, Dim Sum Inn, and Thanh Loi Noodles.
Are there any nearby coffee shops near Verizon Salinas?
Yes, Starbucks and Linda's Laundromat, which also serves coffee, are conveniently located near Verizon Salinas for a quick coffee break.
What other shopping and service options are available near Verizon Salinas?
Nearby you can find shopping centers like Santa Rita Plaza, thrift stores like Savers, beauty salons such as ProTop II Nails and Beauty Secrets Salon, and financial services including Union Bank and H&R Block.