Cricket Wireless Authorized Retailer

Reviews

• MC

  Michelle Chen

  Sep 15, 2023
  1.0
  Cricket is one of the worst carriers I have ever used. Their security is non-existent and they have poor customer service. Our account got hacked and our phones were easily ported to another unknown carrier. When talking to Cricket, they said they are not able to help us and we asked why is it so easy to do this? They have no authentication process to determine if the rightful owner of an account is the one asking to port a number. On top of this, once we switched to another carrier because of their poor security - they refused to refund us our payment for this month or even help us carry out our complaint about the poor security (we only used the plan for one day of the new month). They acted like it was none of their business. They should at least be refunding us this month’s payment since it is their lack of security measures that caused us to switch carriers. Don’t use Cricket if you want your account to be secure! Especially don’t go to this store if you need help because they will surely not care about you as a customer.
• LG

  lizhen guo

  May 19, 2023
  5.0
  Cricket Wireless Authorized Retailer 是一家电话连锁公司、我的朋友因为不会用其他牌子的手机 ，所以我们就去了Cricket ，店员很好 热情的给我们介绍了一款适合老年人使用 的方便手机 摩托罗拉 、价格便宜 质量也很好 ，功能齐全 操作简单 、店员很耐心的帮我们从旧手机的程序中把我们所需的App都传输到新手机上 、要仔细地告诉了我们新手机的使用方法 、非常感谢这位店员的热情帮助，选择此店是对的让我们不仅买到了适合自己的产品 也享受了此店优质的服务！👍
• YL

  yang li

  Oct 19, 2022
  5.0
  Here is good service

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