Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Roseville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
248 reviews
5 stars
193
4 stars
9
3 stars
7
2 stars2
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising individual employees for their helpfulness and professionalism, while others report aggressive and unhelpful behavior from staff.
Sales Practices
Several customers expressed concerns about dishonest sales tactics, including misleading information about pricing and unauthorized charges.
Store Experience
While some customers had positive experiences with knowledgeable staff, others reported long wait times and poor service due to inexperienced employees.
Product Knowledge
There are instances of staff being knowledgeable and helpful, but also reports of misinformation leading to customer frustration.
- SWScott Wyckoff4 days ago5.0Darren was very helpful explaining our billing options and, ultimately, helping us buy new phones.
- ESEugene Shapov6 days ago5.0Jonathan. Giy who solves problems !!! Thank you
- AJAzeneth JaureguiDec 1, 20255.0Great service and great deals! The worker was really helpful and professional. Great experience!
- NUNurila UstemovaNov 13, 20251.0Always a issue with this store, im canceling my service with them. Very poor customer service, they dont know what they doing and very aggressive
- DUDaulet UstenNov 13, 20251.0Very aggressive and not willing to help . He was yelling and screaming and push me out of the store. Very incompetent worker. Other girl mad mistake and put someone’s number into my new phone she was struggling to fix things this guy came and said just walk away it’s not your problem let them handle it . What a stupid statement I want him to give me his managers name or phone number he refused to do so and never gave my upgrade phone . Please fire him I will be back to the store to figure this matter. Not acceptable such a behavior.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Roseville?
The Verizon store offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, accessories, and device protection.
What are the operating hours of the Verizon store at 1151 Galleria Blvd?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does the Verizon Roseville location offer in-store pickup for online orders?
Yes, in-store pickup is available at this location.
Which payment methods are accepted at the Verizon Roseville store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle my old electronics at the Verizon store in Roseville?
Yes, the store offers electronics recycling services.
Where can I download the My Verizon app to manage my account or schedule services?
You can download the My Verizon app from the Apple App Store to easily manage your account and schedule services online.
Is the Verizon store in Roseville accessible to Spanish speakers?
Yes, the store offers services in both English and Spanish to assist customers.
What nearby places can I visit after shopping at Verizon in Roseville?
After visiting Verizon, you can explore nearby locations such as the Westfield Galleria at Roseville shopping center, Panda Express for Chinese food, or Fun Factory arcade for entertainment.
Are there dining options near the Verizon store at 1151 Galleria Blvd?
Yes, there are several dining options nearby including Panda Express, Cinnabon bakery, Hibachi-San fast food restaurant, and Dolce & Gabbana ice cream shop.
What retail stores are close to the Verizon Roseville location for additional shopping?
Close to Verizon, you will find stores like Justice clothing, Payless ShoeSource, Madewell, Swarovski jewelry, and Zara for a variety of shopping options.