Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Roseville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
310 reviews
5 stars
136
4 stars
31
3 stars
23
2 stars
15
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff for being helpful and knowledgeable, while others report rude and unprofessional behavior from employees.
Wait Times
Many customers experienced long wait times, often exceeding an hour, leading to frustration and dissatisfaction.
Sales Practices
Several reviews mention aggressive sales tactics and issues with billing, including unexpected charges and miscommunication about promotions.
Product Knowledge
While some employees are noted for their expertise, others are criticized for providing incorrect information, particularly regarding device availability and plans.
Store Environment
Customers reported overcrowding and poor organization in the store, contributing to a negative shopping experience.
- RGRick GOct 24, 20255.0This store rocks! Great staff
- AHAlyssa H.Oct 14, 20255.0Had a long wait but customer service from Kaylee absolutely made up for it!
- AAaws alogaidiOct 9, 20255.0today second time im visiting this location and the team very helpful and the greetings very professional thank you
- ALAlex LisSep 29, 20255.0I’ve always had a great experience at Verizon Wireless thanks to Jeremy. Anytime I have an issue or need to purchase a new phone, I ask for him specifically. He’s very knowledgeable, patient, and always goes above and beyond to make the process smooth and stress-free. Jeremy is a true professional and a big reason why I continue to stay with Verizon.
- MAMichael AngelilloSep 26, 20251.0Treated my mother in law and I like crooks, extremely rude and unprofessional. Verizon is lucky it's so inconvenient to switch plans or I'd take our 4 phones, 2 tablets, 2 home internet devices, and 2 watches somewhere else. The issue - on the weekend of 9-20-25 a service disruption caused my MILs LTE Home Internet to stop working. Even after the disruption was resolved the box was no longer provisioned. This service has been working for more than 2 years and she lives in a 5G UW area. Verizon has turned off access to any "new" customers. Because of these issues they are refusing to fix this and issue my MIL a new modem and have essentially left her without internet despite it being allowed at her address when we bought it and despite the signal actually being significantly better than we bought it. I called their customer service and they gave us an order number to send a new one out, but I guess it didn't go thorough. We then get told that the store will fix it. The store is why I am writing this review. They treated us terribly, acting like we were doing something wrong when really somebody at Verizon broke a lot of people's internet devices by not realizing that "not allowed now" doesn't mean that the device was never allowed and nobody seems to override it. Alexis at their store in particular was incredibly rude and probably shouldn't work in a customer facing role if she can't handle someone speaking to her in an irritated tone about an irritating situation that Verizon promised to fix twice and now they aren't fixing at all. I then call again and they tell me to wait 2-3 days for a call back and some system glitch. In the mean time no solution to this problem. Utterly ridiculous. At this point if I want to get internet services restored at her house Verizon is going to force me to violate their TOS and put in a fake address because they won't honor the deal we already had.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Roseville offer?
Verizon offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, along with business cell phones, tablets, laptops, and mobile hotspots.
What are the store hours for Verizon in Roseville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I schedule an appointment or place an order online for Verizon Roseville?
Yes, you can schedule an in-store appointment or place an online order via Verizon's website. Online orders can be picked up in-store or delivered where available.
What shipping and pickup options does Verizon Roseville provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at Verizon Roseville?
Verizon accepts payment by check, debit card, and mobile NFC payments. Cash is not required exclusively.
What services can I get at Verizon Roseville?
Services include mobile plans, wireless internet plans including 5G home internet, and voice plans for personal and business use.
Where is Verizon Roseville located?
Verizon is located at 1208 Galleria Blvd, Ste 130, Roseville, CA 95678, USA.
What nearby shopping options can I visit when going to Verizon Roseville?
Nearby shopping centers and stores include Creekside Town Center, Nordstrom Rack, Marshalls, Maurices, and LOFT, perfect for combining errands or leisure with your Verizon visit.
Are there any nearby dining options close to Verizon Roseville?
Yes, you can enjoy nearby restaurants such as Guy Fieri’s Flavortown Kitchen, P.ZA Kitchen, Mr. Beast Burger, Buca di Beppo, and Cold Stone Creamery before or after your visit.
Which nearby places help with convenience or services around Verizon Roseville?
Nearby places that can assist include Visionworks Doctors of Optometry for eye care, Bank of America Financial Center and ATM for banking needs, and Nails 19 for beauty services.