VCA Animal Care Center of Sonoma County

Reviews

• MC

  Maria Casey

  2 days ago
  1.0
  When I first moved to Sonoma County this was an amazing place to take my pet. We have a Tomcat that is an escape artist and has gotten hurt over the years and late night or on the weekends there was no better place. Some months ago I went and there was a 4 hour wait and while it was a long wait I still felt we received quality care. Last Sunday my cat was bleeding and we could not figure out from where. I called this clinic and was told to bring him in and there would be a 2-3 hour wait. 7 hours later we saw a doctor and. 8 1/2 hours later we left the clinic with no real understanding of where the blood was coming from. There was a thought that it might be an abscess tooth but no real confirmation. As my cat who was in a cage sat and waiting it was clear that they are understaffed (one vet in house), the staff is not happy with the place they work and ultimately this clinic has deteriorated into a place that I would never take my pet again unless the emergency was so dire that we could not make it any further. If you are able to take your pet anywhere else, I would highly recommend that.
• ZC

  Zahann Cline

  5 days ago
  1.0
  Jessica is the worst veterinarian ever! My heart is shattered into a million pieces sent my kitty home with pain meds, said he was fine as his eyes were rolling into the back of his head why he was brought in. So sad if you love your animals like your kids don’t bring them here 💔
• CW

  Claudia Wissler

  Nov 6, 2025
  5.0
  They took such great care of my sweet cat Brier when he had a urinary block. Thank you so much!
• MA

  Mya Alonzo

  Oct 25, 2025
  5.0
  All I could say is thank you to VCA Rohnert park and to their amazing care team. I felt absolutely helpless after taking my cat to VCA petcare east where they did nothing for my pet but check his vitals and send him home over and over again all within the same week. My cat only got worse due to this, I ended up taking him to VCA Rohnert park and it was the best decision I could have made, here they did everything for my pet, took x rays, blood work, analysis, etc. and thankfully they found the issue and gave him the care and treatment he needed, my cat recovered almost fully in 48hours after taking him to VCA Rohnert park! I will forever be greatful to them as my pet is everything to me. Another reason I am so greatful to them is for the way they treated not only my cat but me as a human and pet owner, they were very comforting ALL of their staff and that is rare to find nowadays, so again my biggest thank you to VCA Rohnert park, I will only be taking him here in cases of emergencies, or etc.
• LO

  Lucky One

  Oct 2, 2025
  3.0
  Let me be clear the 3 stars is strictly based off the professionalism and genuine kindness from the Vet Techs as well as being accepted for the emergency visit when turned away by 2 other offices. If it wasn't for that this would be a 2 star review. I took my dog in for an emergency visit and after hours was finally seen by the vet. After no testing and only a physical exam, my dog was given a diagnosis that I was told she would begin to recover from in 24-48hrs and fully recover in 2-4 weeks. I was not offered additional testing besides an outrageous costly MRI. I had hope for my dog and went home. Within 17 hours my dog died in my arms. I feel let down in the fact there was no testing offered and I was given a simple prognosis that should have resolved with time. I dont feel the Vet thought it was an emergency and felt as we were treated with bare minimum care. No I do not want to be contacted by VCA for "apologies" or ways to make it "better". My best friend is gone and nothing can change that.

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