Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Riverside, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
303 reviews
5 stars
247
4 stars
12
3 stars
11
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Patrick, Ruben, and Cesar.
Sales Experience
Several reviews highlighted positive experiences with sales associates who provided thorough explanations and helped customers make informed decisions.
Long Wait Times
Multiple customers expressed frustration with long wait times, especially when the store was busy or understaffed.
Promotions and Rebates
There were complaints regarding unfulfilled promises related to promotions and rebates, leading to dissatisfaction among some customers.
Store Management
Feedback on store management was mixed, with some praising individual managers while others criticized their professionalism and effectiveness.
- CPCaroline PONTING PontingNov 16, 20255.0Matthew was a delight to work with his patience and manners are heartwarming
- JMJoseph MackewichNov 14, 20255.0Mateo was exceptional. Handled everything that I asked him to do and it was so easy! I’m in a recommend everybody to go see him.
- RVRusbeh ValestaniNov 10, 20251.0Horrible service I switched over my family plan to Verizon and I was the only one left with my new phone to transfer my phone number. I originally got the phone and Chino Hills, but I didn’t get the chance to transfer it. I went to this location asking if they can transfer it since I paid for everything and also the original location didn’t charge me for any transfer fees or any additional fees. The workers here are very dismissive and saying that this is a franchise store and not corporate. It doesn’t matter you shouldn’t be treating your customers like that and just waving for $40 fee. Horrible customer service.
- LCLorraine CastroNov 3, 20255.0He was great, professional & funny. Thanks for your help!!
- JZJazmin ZaiounOct 30, 20255.0Jordan was extremely thorough. He made my experience pleasant and great. He has top tier customer service and was very informative about the products and features of our phone upgrade. I would highly recommend Jordan to my friends and family for their future needs. I know that with Jordan, they are in great hands and will be well taken care of. Thank you, Jordan for your amazing top tier service.
Frequently Asked Questions About Verizon
What products does Victra Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at this Verizon Authorized Retailer?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands such as Otterbox, PureGear, and Mophie.
What are the store hours for Victra in Riverside?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra provides in-store pickup for your convenience.
What payment options are accepted at this Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at the Victra store in Riverside?
The staff speaks both English and Spanish to assist customers.
Where is Victra Verizon Authorized Retailer located?
The store is located at 497 E Alessandro Blvd, Ste C1, Riverside, CA 92508, United States.
What nearby places can I visit after shopping at Victra?
You can visit nearby places like It’s A Grind Coffee House for a coffee, La Bufadora Baja Grill for Mexican food, or Jersey Mike’s Subs for a quick sandwich.
Are there nearby amenities around Victra for a convenient visit?
Yes, there are several nearby amenities including Wells Fargo ATM, CVS Pharmacy, and ARCO gas station for your convenience.
Can I enjoy some entertainment or leisure activities near Victra?
Absolutely, you can visit LA Fitness for a workout, stop by Cellar Door Bookstore for some reading, or relax at Lavish Salon And Day Spa nearby.