Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Ridgecrest, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
279 reviews
5 stars
231
4 stars
15
3 stars
11
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, knowledge, and willingness to help.
Staff Performance
Specific employees, particularly Marina, Devin, and Crystal, received numerous commendations for their outstanding assistance and expertise.
Wait Times
Several reviews mentioned long wait times, particularly during busy periods, which detracted from the overall experience.
Store Environment
The store was noted for being clean and welcoming, with a friendly atmosphere created by the staff.
Technical Assistance
Customers appreciated the thorough technical support provided, especially during phone upgrades and troubleshooting.
- JBJulie BatchelderSep 29, 20255.0Great customer service. The employee that helped me her name was Zoe she was very knowledgeable and patiently explained some things about my phone that I didn't know. Thank You ZOE
- ACAlvin CarterSep 7, 20255.0Great staff
- AKAllen KennedyAug 29, 20255.0Manny was awesome he explained everything should of called sooner
- RBrhonda badgettAug 29, 20255.0Marina was so awesome she helped me through a rough time with my phone situation! And made everything very easy and explained everything perfectly! Gave me good suggestions! She's the best phone person I've ever dealt with! I would give her ten stars!
- TSTammy StewartAug 27, 20255.0Overall service was excellent!! Thank you all for your help and support!!
Frequently Asked Questions About Verizon
What products does Victra, the Verizon Authorized Retailer in Ridgecrest, CA, offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Victra Verizon Authorized Retailer in Ridgecrest?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra provides in-store pickup services for customer convenience.
Which brands can I find at Victra in Ridgecrest?
Victra offers devices and accessories from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What payment options are accepted at the Victra Verizon Authorized Retailer?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services does Victra provide for Verizon customers?
Victra offers new lines, upgrades, new devices, and accessories for Verizon customers.
Is there free Wi-Fi available at the Victra store in Ridgecrest?
Yes, free Wi-Fi is available at the Victra store for customers.
If I need to withdraw cash or use banking services near Victra, where can I go?
You can visit the nearby Bank of America ATM, which is conveniently located close to Victra.
Are there dining options near Victra if I want to eat before or after my visit?
Nearby dining options include VEN A Communal Eatery offering Asian and burgers, Cold Stone Creamery for ice cream, and Charleys Cheesesteaks for fast food and sandwiches.
What attractions can I explore near Victra to make the most of my visit to Ridgecrest?
You can visit the Maturango Museum, Death Valley Tourist Center, China Lake Museum, or attend the Ridgecrest Petroglyph Festival for arts and entertainment.