Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ridgecrest, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
288 reviews
5 stars
240
4 stars
15
3 stars
11
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Marina, Devin, and Crystal.
Efficiency
While many customers appreciated the service, several noted long wait times during busy periods, suggesting a need for improved efficiency in handling transactions.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing satisfaction with their purchases and the assistance they received.
Technical Support
Customers highlighted the staff's ability to assist with technical issues and upgrades, often going above and beyond to ensure customer satisfaction.
- FFFred4 days ago5.0Purchased a new phone. No issues. Tech knew exactly what needed to be done and answered all questions. Successfully transferred all data from old to new phone.
- SVSharon Vinson-FloresJan 5, 20265.0Krystal was very knowledgeable and helpful and joyful and I enjoyed my customer service experience with her very much
- MNMichael NicholsonDec 30, 20255.0I want to thank Marina for going above and beyond to help me with my payment issues. Marina went out of her way to get my problem solved EPIC!
- KLKevin LefflerDec 30, 20255.0Marina was outstanding!
- BJBrandon JepsenDec 26, 20255.0Crystal was great! Super helpful and knowledgeable!
Frequently Asked Questions About Verizon
What products does Victra, the Verizon Authorized Retailer in Ridgecrest, CA, offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Victra Verizon Authorized Retailer in Ridgecrest?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra provides in-store pickup services for customer convenience.
Which brands can I find at Victra in Ridgecrest?
Victra offers devices and accessories from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What payment options are accepted at the Victra Verizon Authorized Retailer?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services does Victra provide for Verizon customers?
Victra offers new lines, upgrades, new devices, and accessories for Verizon customers.
Is there free Wi-Fi available at the Victra store in Ridgecrest?
Yes, free Wi-Fi is available at the Victra store for customers.
If I need to withdraw cash or use banking services near Victra, where can I go?
You can visit the nearby Bank of America ATM, which is conveniently located close to Victra.
Are there dining options near Victra if I want to eat before or after my visit?
Nearby dining options include VEN A Communal Eatery offering Asian and burgers, Cold Stone Creamery for ice cream, and Charleys Cheesesteaks for fast food and sandwiches.
What attractions can I explore near Victra to make the most of my visit to Ridgecrest?
You can visit the Maturango Museum, Death Valley Tourist Center, China Lake Museum, or attend the Ridgecrest Petroglyph Festival for arts and entertainment.