Many customers praised the staff for their empathy and compassion during difficult times, especially when dealing with end-of-life situations for their pets.
Appointment Availability
Numerous reviews highlighted frustrations with long wait times for appointments, often extending several weeks or months, which caused distress for pet owners needing timely care.
Customer Service
While some customers appreciated the friendly and helpful staff, others reported negative experiences with front office communication and perceived rudeness.
Pricing Concerns
Several reviews mentioned that the services were perceived as expensive, with some customers feeling that the quality of care did not justify the costs.
Emergency Services
A significant number of customers expressed disappointment over the lack of emergency services, stating that they were unable to receive timely care for urgent situations.
CS
Christina Somarriba
Oct 16, 2025
5.0
The majority of our 6 cats & 2 dogs have been going to VCA & have been on their Care Club plans since they were kittens/puppies & all are adults & a senior. The staff is empathic, supportive, inclusive & knowledgeable & the clinic is conveniently located. Unless we move out of the area, we have no plans to go to any other vet.
RR
Rebecca
Oct 15, 2025
5.0
Thank you for helping our Pumpkin cross the 🌈 bridge
Frequently Asked Questions About VCA Crestwood Animal Hospital
What are the operating hours of VCA Crestwood Animal Hospital?
VCA Crestwood Animal Hospital operates from 8:00 AM to 5:00 PM, Monday through Friday, and is closed on weekends.
Which types of pets does VCA Crestwood Animal Hospital care for?
The hospital provides care for cats, dogs, and rabbits.
What payment options are accepted at VCA Crestwood Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is VCA Crestwood Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What veterinary services can I expect at VCA Crestwood Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition counseling, disease treatment, flea and tick control, general care, heartworm treatment, medications, parasite control, wellness exams, physical exams, preventive and primary care, spay and neuter, vaccinations, and weight loss programs.
Where is VCA Crestwood Animal Hospital located?
It is located at 1131 Inyokern Road, Ridgecrest, CA 93555, United States.
Are there any nearby medical services close to VCA Crestwood Animal Hospital?
Yes, Perdikis George C MD, a doctor providing physical therapy and family practice services, is nearby and could be helpful for pet owners seeking human medical care.
What local amenities are near VCA Crestwood Animal Hospital for visitors?
Visitors can check out Partners, a nearby cocktail bar, or visit Ridgecrest BCAPL for pool and billiards, making it convenient to relax before or after a visit.
Is there a fitness center nearby if I want to exercise after visiting the animal hospital?
Yes, High Desert Fitness Center is close by for anyone wanting to work out or maintain an active lifestyle near the hospital.
Does VCA Crestwood Animal Hospital offer any promotions for new customers?
Yes, new customers can get a Free First Exam coupon available through their website.