Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rialto, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
389 reviews
5 stars
321
4 stars
22
3 stars
7
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of individual employees providing excellent service.
Long Wait Times
Several reviews noted long wait times due to limited staff, particularly during busy hours, which affected the overall customer experience.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about misleading promotions, poor communication, and rude behavior from some staff members.
Store Environment
The store was generally described as clean and well-organized, but some customers expressed concerns about the store being understaffed.
Sales Practices
There were multiple reports of customers feeling misled regarding promotions and pricing, leading to dissatisfaction with the sales process.
- CGCarrie Gomez2 days ago5.0Josie, the manager literally restored my faith as a new customer to Verizon. I would 100%. Recommend anyone looking for new devices and the best deals; go to Josie. helped me out tremendously and I couldn’t be more grateful.
- RMRitesh MehlaJan 1, 20261.0Today I go to store in the evening time the girl is working overthere she speak very badly she push out us from the store
- TWTiffany WillisDec 8, 20255.0The sales associate was very through and ensured I got the best promotions possible
- XVXIII ValentineNov 5, 20255.0Brandon R really helped me out and gave excellent customer service! I was one of his last customers and he gave me time and consideration to my needs and I believe he deserves a promotion.
- JRJason RodriguezNov 3, 20255.0Great service , very helpful Kaly was extremely helpful answered all my questions and helped me with a screen protector
Frequently Asked Questions About Verizon
What types of products does Verizon in Rialto offer?
Verizon offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, accessories, and device protection.
What are the store hours for Verizon in Rialto?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at Verizon in Rialto?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Rialto offer in-store pickup?
Yes, Verizon offers in-store pickup services.
What brands of smartphones and accessories are available at Verizon in Rialto?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Urbanista.
Can I contact Verizon in Rialto via email?
Yes, you can email Verizon at Info@victra.com for inquiries.
Is the Verizon store in Rialto LGBTQ+ friendly?
Yes, the store welcomes LGBTQ+ customers.
What nearby food options are available around Verizon in Rialto?
Nearby dining options include Del Taco, Starbucks, Panda Paradise, Carl's Jr., Subway, and Mariscos El Puerto, great for grabbing a meal before or after your visit.
Are there nearby places where I can get automotive services near Verizon in Rialto?
Yes, AutoZone and Fast N Furious Speedwash provide automotive parts, repair, and car wash services close to Verizon, convenient for multitasking errands.
What nearby convenience and retail stores are around Verizon in Rialto?
Nearby are convenience stores like EM ExtraMile and ExtraMile, as well as a pool cleaning service called Leslie's, which can be handy for additional shopping needs during your visit.