Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Rialto’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Mixed reviews on customer service, with some employees praised for their helpfulness and professionalism, while others were criticized for poor communication and unhelpfulness.
Sales Experience
Several customers reported positive experiences with knowledgeable sales associates who provided good deals, while others felt misled or pressured into purchases.
Store Management
Store managers received commendations for their support and customer care, particularly Curtis and Akshay, who were frequently mentioned positively.
Billing Issues
Multiple customers expressed dissatisfaction with billing practices, citing unexpected charges and confusion regarding promotions.
SS
Sumit Sumit
Dec 4, 2025
1.0
No helping employees very bad service
AS
Akshay Sheoran
Dec 4, 2025
1.0
No helping employees not good service
RP
Rosie Plancarte
Nov 23, 2025
2.0
Misael is a total scam. The deal sounded too good to be true so I went to a corporate location for a second opinion and was told something completely different. In summary, he was going to make me break my contract just so he can sell more and get a couple more bucks.
KV
Korena Valencia
Nov 17, 2025
1.0
This place traded two phone for me and my family and said they were going to put my trade in towards my new phones and now my bill is nor showing that they did so they basically stole two phones from me..
MP
Michelle Pacheco
Nov 16, 2025
5.0
I had an outstanding experience working with Misael From our very first interaction, their professionalism, product knowledge, and genuine commitment to helping me find the right solution were clear. They listened carefully to my needs, asked thoughtful questions, and never pressured me into making a decision. Instead, they focused on providing honest guidance and ensuring I felt confident and informed.
Throughout the process, Misael was prompt in their communication, transparent about pricing and options, and extremely patient in addressing all of my questions. What truly set them apart was their ability to make the experience feel personalized and seamless. It’s rare to find someone who combines expertise with such a friendly and trustworthy approach.
Thanks to Misael, I ended up with exactly what I needed, and the entire experience exceeded my expectations. I would absolutely work with them again and highly recommend them to anyone looking for a knowledgeable, reliable, and customer-focused sales professional.