Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Rialto’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Curtis, Anthony, and Diego.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including issues with staff being unhelpful or rude.
Sales Practices
Several reviews mentioned dissatisfaction with sales tactics, including upselling and unclear pricing, leading to feelings of being misled.
Store Environment
Some customers noted issues with the store environment, such as cleanliness and wait times, impacting their overall experience.
Product Knowledge
Many customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
KV
Korena Valencia
Nov 17, 2025
1.0
This place traded two phone for me and my family and said they were going to put my trade in towards my new phones and now my bill is nor showing that they did so they basically stole two phones from me..
MP
Michelle Pacheco
Nov 16, 2025
5.0
I had an outstanding experience working with Misael From our very first interaction, their professionalism, product knowledge, and genuine commitment to helping me find the right solution were clear. They listened carefully to my needs, asked thoughtful questions, and never pressured me into making a decision. Instead, they focused on providing honest guidance and ensuring I felt confident and informed.
Throughout the process, Misael was prompt in their communication, transparent about pricing and options, and extremely patient in addressing all of my questions. What truly set them apart was their ability to make the experience feel personalized and seamless. It’s rare to find someone who combines expertise with such a friendly and trustworthy approach.
Thanks to Misael, I ended up with exactly what I needed, and the entire experience exceeded my expectations. I would absolutely work with them again and highly recommend them to anyone looking for a knowledgeable, reliable, and customer-focused sales professional.
MO
Mayra Orozco
Nov 7, 2025
5.0
I had a great experience working with Misael at Verizon in Rialto. He was super patient, knowledgeable, and made sure I understood all my options before making a decision. He helped me get the best deal for my plan and made the whole process quick and easy. You can tell he really cares about helping his customers. Highly recommend asking for Misael if you visit the store!
NG
National Realty Group
Nov 3, 2025
1.0
I dealt with sales guy name "SERGIO MORALES", he is a liar and had poor communication. He is a straight up crock!!! He overcharged me. Stay away from this place.
AA
angel
Oct 7, 2025
1.0
I personally work in customer service. The customers experience is ALWAYS important. When I came in to pick up my phone, the SM Estefani started helping me out. I was just picking up my phone, pay whatever I had to pay and wanted to head home and open MY new phone. In the split second I wasn’t paying attention, she opened my phone and removed the cover. Turned it on and started setting it up. It is understandable that she would want to help me out. But I wanted to experience opening my new phone, since I had waited almost a month for it. Every time I have been allowed to bring my device home and open it. I was very unpleased. I am still expecting a case to come in for it. She immediately disabled my old phone and activated my new one.