Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Redwood City, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
148 reviews
5 stars
112
4 stars
8
3 stars
3
2 stars2
1 star
23
- CACeleste AdamsOct 17, 20255.0Jorge was a absolute legend. He was so lovely with the issues encounter and went above and beyond to assist us. Couldn't recommend him more.
- KLKristine LebrasOct 14, 20255.0I'm very pleased! Jorge was able to give me a good deal on the new phone and transferred all my information from my old phone....not an easy job since the old phone couldn't be recharged! This was not in our vacation plans but Jorge made it pleasant.
- JWJim WaltimireSep 15, 20255.0Nikki at the Victra Verizon store was amazing .Not with just one customer. But multiple customers at same time when needed, solving all their issues in a clear concise manner. Great personality to make visit very enjoyable while taking care of business like a pro. I live in Fremont Ca. But will go back to Redwood City Verizon just for the great friendly service with a smile. Also her patience with confused or novice customers at cell phone functions and or package pricing or add-ons is quite impressive. Definitely above and beyond work ethic. -George Waltimire
- ABAbi BustamanteAug 21, 20255.0I got a new phone at Verizon last week and Wynn was super helpful. He explained everything to my mom and I. Wynn was very patient and informative. He was a great help and I would recommend him to anyone looking to do an early upgrade:)
- AAAnisa ArslanAug 5, 20251.0Very Disappointed – 2 Hours Wasted I waited over 2 hours in the store just to check my account balance and see if there were any fraudulent activities. The store representative was unprofessional and not attentive at all. After all that waiting, she simply told us to come back another day—without even attempting to look into the account. She made no effort to assist or offer any solution. This experience was frustrating and disappointing. I feel like I completely wasted 2 hours for nothing. It's really sad to see such poor customer service.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Redwood City offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, and accessories.
What are the store hours for Verizon in Redwood City?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options are accepted at the Verizon store in Redwood City?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Redwood City offer in-store pickup?
Yes, in-store pickup is available for customers.
Is there free Wi-Fi available at the Verizon store in Redwood City?
Yes, free Wi-Fi is provided at the store.
Can customers recycle their old electronics at the Verizon Redwood City store?
Yes, the store offers electronics recycling services.
Where can I find nearby restaurants after visiting Verizon in Redwood City?
Nearby restaurants include Panda Express for fast Chinese food, Little Madfish for sushi and Japanese cuisine, Max's Restaurant diner, and Tacos El Grullense E&E for Mexican food.
What transportation options are near Verizon in Redwood City?
San Mateo Limousine & Bus offers limo and transportation services nearby, which can help customers get to and from the store.
Are there any nearby places to shop for electronics or phone accessories near Verizon Redwood City?
Yes, AT&T Store and Metro by T-Mobile are nearby mobile phone stores where customers can explore more wireless options.
How can customers stay updated on Verizon Redwood City’s latest offers?
Customers can visit https://victra.com/device-deals/ to see the latest promotions and deals.