Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Redondo Beach, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, knowledge, and willingness to help.
Staff Knowledge
Numerous reviews mentioned the staff's expertise and ability to explain products and services clearly, making the purchasing process easier for customers.
Mixed Experiences
While many had positive experiences, some customers reported issues with service efficiency and misleading information, particularly regarding pricing and product availability.
Store Environment
The store was frequently described as clean and welcoming, contributing to a pleasant shopping experience.
Appointment Issues
Several customers noted long wait times and issues with scheduling appointments, indicating a need for better management during busy periods.
JM
June M
Jan 5, 2026
2.0
They didn't help me. I was turned away.
KB
Kacey Baker
Dec 14, 2025
5.0
Daniella was AMAZING! She answered all my questions, talked through the different plan options and upgrade options I wanted to explore! She was also there the next day when I returned with even more questions. She was so positive and friendly the entire time. I will definitely keep returning to this store for my Verizon needs.
Daniella was the best help for my mother and I. Her points were crystal clear, precise, and she was knowledgeable on helping us with the purchase. Both her and Jackie are wonderful to talk too, very nice, welcoming, and a great people overall. Would give 20 stars if possible!!
RG
Randy Givens
Dec 13, 2025
5.0
Jackie, Ian and Corey were very helpful. They were patient and understanding with my phone installation and data transferring. I appreciate all of them. Thanks so much!