Verizon

4.5
211 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Redondo Beach, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1509 Hawthorne Blvd., Redondo Beach, CA
90278, United States

Hours

Reviews

4.5
211 reviews
5 stars
178
4 stars
5
3 stars
5
2 stars
1
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being attentive, knowledgeable, and helpful, with specific mentions of employees like Allen, Esmeralda, and Kam.

Store Experience

Customers appreciated the clean and organized store environment, although some reported long wait times during busy periods.

Sales Practices

Several reviews criticized the store for aggressive sales tactics and upselling, suggesting that customers felt pressured to purchase unnecessary items.

Technical Assistance

Customers reported mixed experiences with technical support, with some receiving excellent help while others faced unresolved issues.

Professionalism

Feedback varied on professionalism, with some customers highlighting exceptional service while others reported unprofessional behavior from staff.
  • OO
    oscar
    Nov 2, 2025
    5.0
    Obed was awesome and really helped me out with my phone bill!
  • JA
    James Austin
    Oct 24, 2025
    5.0
    Thank you very much Rachael!
  • LN
    Liliana N
    Oct 5, 2025
    5.0
    Oled and Allen were wonderfully attentive and knowledgeable cordial and helpful. Please raise their dalaries
  • CV
    Cassandra Villa
    Aug 25, 2025
    5.0
    I came in for an in store pickup, and Verizon had a glitch in the system BUT the staff went out of their way to assist me with everything I needed. Emeralda, Ricky, and Allen were a huge help to support me with switching from a Samsung to an iPhone. They helped me every step of the way. THANK YOU SO MUCH! They are awesome! Esmeralda was THE BEST!
  • SS
    Susan Strauss
    Aug 22, 2025
    5.0
    Allen was amazing! I stopped getting emails on my phone quite a while ago and since then went to another Verizon store where the service was horrible. As soon as I walked into this store Allen greeted me and understood the issue at hand and fixed it. He was so patient listening to me and made sure I understood the problem and most importantly he solved it! I’ll always come back to this store if want to buy another phone or have a question. Kudos to Verizon and especially to Allen . Thank you Susan Strauss

Frequently Asked Questions About Verizon

What kind of products does Verizon at 1509 Hawthorne Blvd offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in Redondo Beach?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.