Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Rancho Cucamonga for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
228 reviews
5 stars
105
4 stars
32
3 stars
13
2 stars
11
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; some customers praised staff for being helpful and knowledgeable, while others reported rude and unprofessional behavior.
Billing Issues
Numerous customers expressed frustration over billing discrepancies, unexpected charges, and difficulties in resolving these issues.
Store Experience
While some customers had positive experiences with staff and store organization, others reported long wait times and inadequate assistance.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to misinformation and unresolved technical issues.
Overall Satisfaction
Overall satisfaction varies significantly, with some customers expressing loyalty and appreciation, while others are considering switching providers due to negative experiences.
- MSMuhammad Saleh2 days ago1.0I want to warn others about a cheap and unnecessary sales trick I experienced at this Verizon location. I was subjected to a very obvious and intentional misleading promise just to close a sale. An employee named Gabriel told me he had a phone case “at home” and would bring it for me. After the sale was done, he suddenly couldn’t “find the case.” This wasn’t about the price of a case. It’s about honesty and integrity. And if an employee is willing to use such a small, sales trick to push a sale, how can I trust that my future bills will match what I was promised? This situation made me seriously question the transparency of the entire service. Because of this cheap trick, my confidence in Verizon has dropped to zero. I am actually considering cancelling my service altogether—not because of the case, but because trust once broken is hard to rebuild. To anyone reading this: Be cautious. Don’t rely on verbal promises, even for something as small as a phone case. If it’s not in front of you, don’t trust it. And this is without telling that I already got a bill for the previous month (before even starting with postpaid service plan) Extremely disappointed.
- CGCassandra GonzalezOct 10, 20255.0Each time I have come in from the first time to my several times * cough cough* lol They have always assisted me so well. I’ve been lucky enough to be greeted and assist with by Patty and Jace. Backstory of myself, I’m not the same at tech and even if I do know remotely, what to do I still prefer an associate to complete the processes for me whether it’s from perks, registering for something, or just questions about my bill. Each time I come in, they greet me right away. And if no one’s ahead of me, they assist me right away. They’re super knowledgeable, professional, and have excellent interpersonal communication skills . They never make me feel like a bother for as frequent as I do come. This has been the best decision of our lives, switching over to Verizon from T-Mobile just for the customer service alone not to mention the pricing is better as well. Thank you Patty and Jace!
- RARichard AlmightySep 30, 20252.0I've been with Verizon a loooonng time & now it's time for my business to go try elsewhere the service here has gone down the drain sales rep doesn't respond to our emails mind you we've had about 3 or more sales reps,they have gotten way to expensive should have left sooner.good luck to them
- TVTracy ValentaSep 27, 20255.0It was a good experience, my last phone I purchased at the Verizon store in Lake Elsinore on Central, it was a horrible experience, I will never go back to that store, it's not even a company store.
- KCKasey CampbellSep 23, 20254.0Got amazing service and everything sorted when I needed. My pay as you go-plan could be cheaper though ($65). But amazing staff!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Rancho Cucamonga?
The Verizon store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon Rancho Cucamonga store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at this Verizon location.
Does Verizon Rancho Cucamonga offer online ordering and in-store pickup options?
Yes, customers can shop online, schedule an in-store appointment, and pick up their orders in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of products and services does Verizon Rancho Cucamonga provide?
The store offers mobile phones, 5G home internet services, business cell phones, mobile hotspots, tablets, laptops, and wireless and voice plans including Fios internet plans.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, and mobile NFC payments. It does not require cash only transactions.
Which languages are supported at the Verizon Rancho Cucamonga store?
English and Spanish are supported languages for customer service at this location.
Can I find free Wi-Fi at the Verizon Rancho Cucamonga store?
Yes, the store offers free Wi-Fi for customers.
How can the nearby America's Best Contacts & Eyeglasses store benefit Verizon customers?
After visiting Verizon, customers can easily get their eyewear needs met at America's Best Contacts & Eyeglasses nearby, making it convenient to handle communication and vision needs in one trip.
What dining options are near Verizon Rancho Cucamonga for customers before or after their visit?
Nearby dining options include Tasty Goody Chinese Fast Food for quick meals, Farrell's Ice Cream Parlour for American desserts, and PV’s Prime Grill and Tequila for Mexican cuisine and drinks.
Which nearby services like shipping or travel can Verizon customers access conveniently?
Customers can visit the nearby FedEx Office for printing, shipping, and passport services like RushMyPassport in FedEx Office, adding convenience for travel and business needs close to Verizon.