Many customers praised the staff for their compassion and thorough care for pets, highlighting their professionalism and dedication.
Wait Times
Several reviews mentioned long wait times in the waiting area and exam rooms, leading to frustration among customers.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers finding services overpriced and others feeling the costs were reasonable for the care provided.
Facility Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience for pet owners.
Communication Issues
Some customers expressed dissatisfaction with communication regarding treatment options and costs, feeling pressured or misinformed during their visits.
GL
Gilbert Leon
May 9, 2020
1.0
Like most vets, they're not there when you need them most.
HH
Heather Howrey
Jul 26, 2019
5.0
It was a little pricey but they helped make a difficult experience go smoothly. We had to euthanize my fur baby. I walked in with her crying and they were patient with me and let my boyfriend and friends help me with the check in process when I was dreading what was coming and couldn’t focus. The doctor was gentle but firm. She explained our options and told us no one would judge no matter what we decided to stay with her or go. They were very kind and gentle in explaining the cremation process and the euthanasia process. They gave us as much time as we needed with her before the final goodbye. We got to hold her as she went to sleep. It was very quick. When I lost it when it was confirmed her heart stopped the doctor said she was sorry for our loss and left the room to let us grieve. We were given time to grieve with her. When they came to take her they didn’t rush us and told us we could stay as long as we needed. Even leaving the staff was very empathetic. One of the worst things I’ve ever gone through but I’m grateful to the staff and the smoothness of it all so my baby no longer had to suffer.
KA
Kitt Anderson
Jun 1, 2018
5.0
I just put my dog Daisy down today. The staff were just amazing. The Dr. Didn't let me spend more money knowing the outcome would be the same. I didn't find the price outrageous and in fact, it was cheaper than I thought it would be. They were gentle, loving, and honest. I would pay anything for that type of care. I want to say thank you for helping me and my children through this horrible time. My vet from now on.( Kitt Anderson)
CP
Chantal P
Apr 7, 2016
1.0
Very bad experience our family pet a small dog. Do not allow payment options, very rude woman at the front desk . Lack of empathy in times of need. Feel as if just a number to them. Over priced went to another location with my dog and he was treated immediately. My family will never return here again.
Frequently Asked Questions About VCA Adobe Animal Hospital
What types of animals does VCA Adobe Animal Hospital provide care for?
VCA Adobe Animal Hospital provides care for cats, dogs, rabbits, and small mammals.
What are the operating hours of VCA Adobe Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on weekends.
Where is VCA Adobe Animal Hospital located?
The hospital is located at 218 Etcheverry Street, Ramona, CA 92065, USA.
What types of veterinary services does VCA Adobe Animal Hospital offer?
The hospital offers a variety of services including dentistry, diagnostics, pet wellness exams, vaccinations, spay & neuter, microchipping, pet boarding, and more.
What payment options are accepted at VCA Adobe Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does VCA Adobe Animal Hospital follow any specific health and safety protocols?
Yes, each VCA hospital has health and safety protocols based on health care best practices as well as state and local guidance and regulations.
Is there a special offer for new clients at VCA Adobe Animal Hospital?
Yes, new clients can click for a Free First Exam coupon on their website.
What nearby restaurants can I visit before or after my appointment at VCA Adobe Animal Hospital?
You can visit nearby restaurants such as Boll Weevil Ramona, Tacos Rápido y Sabroso, Cheers of Ramona, and Twisted C Saloon.
Are there any nearby pet or agriculture supply stores near VCA Adobe Animal Hospital?
Yes, Livery Feed & Ranch Supply is a nearby pet store and agriculture supply that customers might find useful.
What other services or shops are located near VCA Adobe Animal Hospital that could be useful for a visiting customer?
Nearby places include automotive repair shops like Ron's Tire & Brake and WOW Automotive & Alignment, a coffee shop named Cedar Rose, and beauty salons such as Colours Nails and Hair, and Shearendipity Salon.