Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pleasant Hill, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
182 reviews
5 stars
146
4 stars
6
3 stars0
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Eli, Ethan, and Hameed.
Store Experience
Several reviews highlighted a welcoming atmosphere and positive interactions, although some customers reported issues with staff availability and responsiveness.
Product Knowledge
Customers appreciated the staff's ability to explain products and services thoroughly, helping them make informed decisions.
Operational Issues
There were complaints about the store's hours and communication, including instances of being closed during posted hours and poor handling of appointments.
Pricing Concerns
Some customers found the prices to be high and expressed frustration over unexpected charges or upselling tactics.
- KMKerry MarshSep 25, 20255.0Josh had called to inquire if I was interested in upgrading my IPhone 13 Pro Max. I was in fact considering it, so I returned his call and made an appointment for my preorder. Josh was incredibly helpful and answered all my questions. He had great follow up and I recommended his service and o 2 others.
- KBKaaren BabbSep 18, 20255.0This was GREAT experience. Eli was patient and kept the focus on my goal of a replacement phone. He answered every question, showed me the steps I needed to take to make my decision, and did it all with a smile. Yes ELI was terrific. The other young man in the store, Ethan, was also very helpful. Honestly, my needs were met and exceeded. Bravo Eli and Ethan!! Verizon, 622 Contra Costa Blvd, Pleasant Hill, CA
- MAMarc-NorCal Dolfan AngeloSep 16, 20255.0A little pricey but the people on location did help me right away with exactly what I wanted.
- DMDebi MorganSep 14, 20255.0My experience was wonderful. Eli even offered me coffee. He didn't have the phone I wanted but found it at a nearby store and arranged for it to be delivered to me. I could not have asked for better service!!!!
- KTkim thomasAug 7, 20255.0I received one on one care, directions expressed multiple times if needed with patience and friendliness.
Frequently Asked Questions About Verizon
What services and products does Verizon at 622 Contra Costa Blvd in Pleasant Hill offer?
The Verizon Authorized Retailer offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. They also provide services like new lines, upgrades, new devices, and accessories.
What are the operating hours for Verizon in Pleasant Hill, CA?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Pleasant Hill offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at Verizon in Pleasant Hill?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Pleasant Hill accessible for customers who use mobile contactless payments?
Yes, the store accepts mobile NFC payments such as Apple Pay, Samsung Pay, and Android Pay.
What brands of devices and accessories can I find at this Verizon Authorized Retailer?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is there Wi-Fi available at the Verizon store in Pleasant Hill?
Yes, free Wi-Fi is available for customers at the store.
What nearby restaurants can I visit before or after shopping at Verizon in Pleasant Hill?
Nearby dining options include McDonald's, Carrows, KFC, and A&W Restaurants, offering a variety of fast food and American cuisine choices.
Are there any medical or health-related facilities close to the Verizon store?
Yes, nearby medical and health services include Veterinary Emergency Group, Compassionate Health Options, Dr Zachary Stockton - Pleasant Hill Chiropractor, and Surfside Kids Dental Pleasant Hill.
How can nearby stores like ClickAway Verizon Authorized Retailer support my technology needs around Pleasant Hill?
ClickAway Verizon Authorized Retailer, located nearby, offers mobile phone sales and computer/phone repair services, which can complement your experience by providing additional support and repair options.