Verizon

4.3
189 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pleasant Hill, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
622 Contra Costa Blvd, Pleasant Hill, CA
94523, United States

Hours

Reviews

4.3
182 reviews
5 stars
146
4 stars
6
3 stars
0
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Eli, Ethan, and Hameed.

Store Experience

Several reviews highlighted a welcoming atmosphere and positive interactions, although some customers reported issues with staff availability and responsiveness.

Product Knowledge

Customers appreciated the staff's ability to explain products and services thoroughly, helping them make informed decisions.

Operational Issues

There were complaints about the store's hours and communication, including instances of being closed during posted hours and poor handling of appointments.

Pricing Concerns

Some customers found the prices to be high and expressed frustration over unexpected charges or upselling tactics.
  • KM
    Kerry Marsh
    Sep 25, 2025
    5.0
    Josh had called to inquire if I was interested in upgrading my IPhone 13 Pro Max. I was in fact considering it, so I returned his call and made an appointment for my preorder. Josh was incredibly helpful and answered all my questions. He had great follow up and I recommended his service and o 2 others.
  • KB
    Kaaren Babb
    Sep 18, 2025
    5.0
    This was GREAT experience. Eli was patient and kept the focus on my goal of a replacement phone. He answered every question, showed me the steps I needed to take to make my decision, and did it all with a smile. Yes ELI was terrific. The other young man in the store, Ethan, was also very helpful. Honestly, my needs were met and exceeded. Bravo Eli and Ethan!! Verizon, 622 Contra Costa Blvd, Pleasant Hill, CA
  • MA
    Marc-NorCal Dolfan Angelo
    Sep 16, 2025
    5.0
    A little pricey but the people on location did help me right away with exactly what I wanted.
  • DM
    Debi Morgan
    Sep 14, 2025
    5.0
    My experience was wonderful. Eli even offered me coffee. He didn't have the phone I wanted but found it at a nearby store and arranged for it to be delivered to me. I could not have asked for better service!!!!
  • KT
    kim thomas
    Aug 7, 2025
    5.0
    I received one on one care, directions expressed multiple times if needed with patience and friendliness.

Frequently Asked Questions About Verizon

What services and products does Verizon at 622 Contra Costa Blvd in Pleasant Hill offer?

The Verizon Authorized Retailer offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. They also provide services like new lines, upgrades, new devices, and accessories.

What are the operating hours for Verizon in Pleasant Hill, CA?

The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.