Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Placerville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
278 reviews
5 stars
240
4 stars
13
3 stars
5
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like DJ, Edward, and Jonathan providing exceptional service.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Efficiency
While many reviews highlighted quick and efficient service, some customers experienced long wait times, particularly during busy periods.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers effectively with their needs and providing clear explanations.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding poor service and issues with billing or account management.
- JAJ ADec 30, 20255.0DJ WITH VERIZON IN THE SAFEWAY CENTER EXCEPTIONAL CUSTOMER SERVICE WITH ACTIVE LISTENING AND MUCH NEEDED HELP AND PATIENCE ASSISTING. HIGHLY RECCOMMEND THIS SERVICE FROM THIS GENTLFMAN.
- DHDarlene HaglundDec 27, 20255.0DJ was exceptional. Pleasant, personable, friendly and very knowledgeable! He helped me purchasing a new phone. I am very pleased how well it went. The store was very clean. I recommend the placerville/diamond springs store. Darlene
- CSCynthia SolorioDec 27, 20255.0The service provided by DJ Nieves at the Verizon store in the Placerville Safeway shopping center was exceptionally outstanding. I highly recommend his services.
- MCManuel CardenasDec 16, 20255.0Jonathan helped me to set up my Xfinity cellphone, even isn’t from Verizon free of charge. Awesome guy and awesome customer service.
- FPForrest PorterDec 10, 20255.0Always good service every time we go in there nice People clean store. People are really nice for my visit. Work with me got my phone situation taken care of right out the get-go no BS. Nobody be yelling across the store like the others Verizon store that I don’t go into.
Frequently Asked Questions About Verizon
What types of products does Verizon in Placerville offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the business hours for Verizon in Placerville?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, and on weekends from 10:00 AM to 7:00 PM.
Where is Verizon in Placerville located?
Verizon is located at 3987 Missouri Flat Rd, Suite 320, Placerville, CA 95667, USA.
Does Verizon in Placerville offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
What payment options are accepted at Verizon in Placerville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands does Verizon in Placerville carry?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Tech21.
Can you recommend a nearby place for a quick smoothie before or after visiting Verizon?
Yes, Jamba Juice and Jamba Missouri Flat Village are nearby smoothie juice bars where you can enjoy a refreshing drink.
Are there any nearby dining options close to Verizon in Placerville?
Yes, nearby dining options include Chipotle Mexican Grill, Round Table Pizza, West Coast Sourdough sandwich shop, and Cold Stone Creamery for desserts.
Where can I find nearby beauty and spa services near Verizon in Placerville?
Nearby beauty and spa services include V Star Nails Spa, Star Nails hair salon, Great Clips beauty salon, European Wax Center, and Sally Beauty supply store.
Is Verizon in Placerville accessible for customers who speak languages other than English?
Yes, the store serves customers in both English and Spanish.