Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Perris, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
405 reviews
5 stars
327
4 stars
20
3 stars
11
2 stars6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Malik, Damaris, and Michael for their exceptional service.
Sales Experience
Several reviews noted positive experiences with sales representatives who provided clear information and helped customers find the best deals.
Long Wait Times
Some customers expressed frustration with long wait times to receive assistance, indicating that the store can be busy and understaffed at times.
Billing Issues
Multiple reviews mentioned problems with billing, including unexpected charges and discrepancies between what was promised and what was billed.
Professionalism
While many staff members were commended for their professionalism, there were also complaints about unprofessional behavior from some employees during customer interactions.
- FAFrancis AsuncionOct 16, 20251.0Avoid at all cost! Visited 3 times and rough experience every. single. time. Management need to audit this branch. Not only employees are conducting personal matters during work hours, they are doing so while engaging with customers! These led to errors to transactions in my wireless plan in which at the end of the day.. they could not help me fix. So much time wasted waiting to finish their personal call with family members, and another call with T-mobile service again for their family member? What gives? Do this on your own time and not while on the clock and in front of customer. Very unprofessional. I was patient with the first 2 visits, but the 3rd time did it for me. This is exactly the reason why Verizon is losing customers to competitors. Things like these matter. A lot.
- RARai AndersonSep 23, 20255.0This young lady Damaris Gonzalez deserves a raise please she helped me set up my new iPhone air and even got me to purchase products in store she is the best sales rep thier is top tier.!
- YAYoly AguileraAug 14, 20255.0Great service
- KAKelly AllersAug 9, 20255.0Destiny was extremely helpful and made the process of getting a new phone up and running as well as being very informative about new plans and upgrades. She gave me a 5 star experience. Thank you Destiny!
- KWKathy WatsonJul 13, 20255.0Andres Diaz is the best help for any of your problems. He is knowledgeable, helpful and gets your problem solved!
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon Perris offer?
Verizon Perris offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon Perris?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 7:00 PM.
What payment options are accepted at Verizon Perris?
Verizon Perris accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Perris offer in-store pickup for purchases?
Yes, Verizon Perris offers in-store pickup service for customer orders.
What brands of devices and accessories can I find at Verizon Perris?
You can find devices and accessories from Verizon Wireless, Samsung, Apple, Motorola, Google, and several others like Casemate, Otterbox, and Tech21.
Is there free Wi-Fi available at Verizon Perris store?
Yes, free Wi-Fi is available at the Verizon Perris store.
Which nearby places can I visit after shopping at Verizon Perris?
After visiting Verizon Perris, you can check out Daniel's Jewelers for jewelry, Baskin-Robbins for ice cream, and Great Clips for a haircut, all located nearby.
Are there any dining options near Verizon Perris?
Yes, nearby dining options include Wendy's, Panda Express, Einstein Bros. Bagels, Starbucks, Jamba, and McDonald's.
Where can I find other mobile phone stores near Verizon Perris?
You can find other mobile phone stores such as Walmart Supercenter Perris - N Perris Blvd nearby, offering additional options for mobile devices and services.
How can nearby services like Perris Modern Dentistry or America’s Best Contacts & Eyeglasses complement my visit to Verizon Perris?
While visiting Verizon Perris for your technology needs, you can conveniently visit nearby services like Perris Modern Dentistry for dental care or America’s Best Contacts & Eyeglasses for vision needs, making it easy to combine errands.