Verizon

4.4
412 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Perris, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1820 N Perris Blvd, Perris, CA
92571, United States

Hours

Reviews

4.4
410 reviews
5 stars
331
4 stars
20
3 stars
11
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Malik, Damaris, and Michael for their exceptional service.

Negative Experiences

Several reviews mentioned poor experiences, including issues with billing, unprofessional behavior from staff, and misleading information regarding promotions.

Store Management

Customers expressed concerns about the management and overall organization of the store, citing unprofessional conduct and lack of accountability among employees.

Product Knowledge

While some staff were noted for their knowledge and assistance, there were complaints about misinformation and lack of clarity regarding products and services.
  • TJ
    Tina Jackson
    2 days ago
    1.0
    There was 3 of us in line. The individual in front of me was returning with some paperwork after already having a bad encounter with the manager. A woman and child came in 10 minutes behind us. The manager immediately acknowledged her in Spanish and selected to service her first in front of the gentleman and myself😡. DO NOT GO TO THIS STORE or GET RID OF THIS MANAGER! Trust the BAD REVIEWS!!! I walked out and got BEAUTIFUL service from the MORENO VALLEY location!
  • WA
    Wow Amazing
    Dec 6, 2025
    5.0
    nice guy very straightforward explaining everything perfectly and did everything quick and simple
  • FA
    Francis Asuncion
    Oct 16, 2025
    1.0
    Avoid at all cost! Visited 3 times and rough experience every. single. time. Management need to audit this branch. Not only employees are conducting personal matters during work hours, they are doing so while engaging with customers! These led to errors to transactions in my wireless plan in which at the end of the day.. they could not help me fix. So much time wasted waiting to finish their personal call with family members, and another call with T-mobile service again for their family member? What gives? Do this on your own time and not while on the clock and in front of customer. Very unprofessional. I was patient with the first 2 visits, but the 3rd time did it for me. This is exactly the reason why Verizon is losing customers to competitors. Things like these matter. A lot.
  • RA
    Rai Anderson
    Sep 23, 2025
    5.0
    This young lady Damaris Gonzalez deserves a raise please she helped me set up my new iPhone air and even got me to purchase products in store she is the best sales rep thier is top tier.!
  • YA
    Yoly Aguilera
    Aug 14, 2025
    5.0
    Great service

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon Perris offer?

Verizon Perris offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon Perris?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 7:00 PM.