VCA Palo Alto Animal Hospital

4.2
90 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesVCA Animal Hospitals
Trust the VCA Palo Alto Animal Hospital team for veterinary services in Palo Alto, CA. Our exceptional services include advanced care and specialized treatments like cardiology, dermatology, diagnostic imaging, and orthopedic & soft tissue surgeries. We're dedicated to providing emergency services, dental & diabetes care, and allergy & pain relief. We ensure your pet's overall health with preventative treatments like vaccination and flea & tick prevention. Benefit from our in-house lab & pharmacy, weight management programs, and counseling services for pets with specific needs. Schedule an appointment today and experience the VCA difference for your pets.

Location

VCA Palo Alto Animal Hospital
3944 El Camino Real, Palo Alto, CA
94306, United States

Hours

Reviews

4.2
90 reviews
5 stars
62
4 stars
9
3 stars
3
2 stars
4
1 star
12
  • LR
    Leslie R
    Oct 4, 2025
    1.0
    My dog has had anal gland infections two years in a row. This year, the doctor pushed for additional treatments that were not done the first time, presenting them as preventative, but I declined and requested the same treatment as last year. The bill ended up being lower than the previous year for the same service, which raises serious concerns about inconsistent and potentially inflated pricing. On top of that, my dog was discharged without being cleaned up, and when I called later to ask about pain medication, I was told all staff had already left for the day. These practices make the care club membership feel pointless, and I do not trust the clinic’s approach to pricing or follow-up care.
  • AJ
    Audrey Jacobs
    Aug 14, 2025
    1.0
    So overpriced it’s insane
  • KF
    Karen Fitzgerald
    Jul 28, 2025
    1.0
    I have never written an online review before, but I feel obligated to do so after the very negative experience I had with VCA Palo Alto's dental care for my dogs. I brought my two 7-year old dogs to VCA Palo Alto for their annual check-up and was advised to return for dental cleanings. The process started with a pre-appointment and bloodwork, which cost around $1,000. We then scheduled the dental cleaning, which cost $6,000 for both dogs. During the procedure, we received a call informing us that VCA was unable to complete all the necessary extractions for one of the dogs. They recommended I see a veterinary dentist for a second opinion and further care. I find this approach highly unprofessional and misleading. VCA recommended we pursue dental treatment with them, but they did not inform us beforehand that their team might not be able to complete complex extractions. They should have assessed our dogs’ age, breed, and medical history and advised us accordingly before we invested thousands of dollars in incomplete care. Now, we are left with incomplete treatment, more stress on our dog, and a second round of costly dental work elsewhere. I do not recommend VCA Palo Alto for dental procedures. Instead, go directly to a veterinary dentist who has the full training and capability to complete all necessary care in one visit.
  • LV
    Luis Valente
    Mar 2, 2020
    5.0
    Excellent staff and service. Recommend.

Frequently Asked Questions About VCA Palo Alto Animal Hospital

What types of pets does VCA Palo Alto Animal Hospital care for?

VCA Palo Alto Animal Hospital provides veterinary services for cats, pocket pets, and rabbits.

What are the main veterinary services offered at VCA Palo Alto Animal Hospital?

Services include advanced care, cardiology, dermatology, diagnostic imaging, orthopedic & soft tissue surgeries, emergency services, dental & diabetes care, allergy & pain relief, vaccinations, flea & tick prevention, in-house lab & pharmacy, weight management, and counseling.