Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Palm Springs, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
373 reviews
5 stars
306
4 stars
21
3 stars
10
2 stars
8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Rico, Mike, and David.
Efficiency
Several reviews highlighted the efficiency of service, with quick resolutions to issues and smooth purchasing processes.
Staffing Issues
Some customers reported long wait times and understaffing, leading to frustration during their visits.
Mixed Experiences
While many had positive interactions, there were notable complaints about specific employees providing poor service, impacting overall customer satisfaction.
- ARAbraham RiveraDec 26, 20251.0What should have taken ten seconds (buying a new charging cable) was going to take 30+ minutes because the one employee only had one tablet to do transactions with.
- PTPeter ThomasDec 1, 20255.0Alex was terrific! Professional and very competent.
- BBBetty BattistaNov 7, 20255.0Received excellent service with patient knowledge of available products and completion of purchase details
- NMNatalie MurrayOct 28, 20255.0I was very pleased with my customer service representative, Mike. Overall, he did an excellent job. I have a brand new phone and iPad.
- IVIrene VesnaykoOct 15, 20255.0RICO IS THE BEST. I stoped today and was so impressed by Rico. He is so professional, good communicator, nice personality. He resolved the issue I had for one year, sad that I live in Los Angeles and dealing with unprofessional representative, lazy and not nice. I wish more people like Rico would be hired by Verizon store. Thank you.
Frequently Asked Questions About Verizon
What products and brands are available at Verizon Palm Springs?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services does Verizon Palm Springs provide?
Services include new lines, upgrades, new devices, accessories, and device protection. In-store pickup is also available.
What are the store hours for Verizon Palm Springs?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Palm Springs accept mobile payment options?
Yes, they accept Apple Pay, Android Pay, Samsung Pay, and also accept major credit cards like Visa, MasterCard, Discover, and American Express, as well as cash.
Where is Verizon Palm Springs located?
Verizon is located at 102 N Palm Canyon Dr, Palm Springs, CA 92262.
Can I pick up my online order in-store at Verizon Palm Springs?
Yes, Verizon Palm Springs offers in-store pickup for online orders.
Does Verizon Palm Springs have free Wi-Fi available for customers?
Yes, Verizon Palm Springs provides free Wi-Fi for customers in-store.
What nearby attractions can I visit before or after shopping at Verizon Palm Springs?
Nearby attractions include the Palm Springs Walk of Stars, Statue of Lucille Ball, and the Palm Springs VillageFest, great spots to explore during your visit.
Are there any nearby coffee shops near Verizon Palm Springs?
Yes, popular nearby coffee shops include Coffeeism Co and The Coffee Bean & Tea Leaf, perfect for a break before or after your visit.
Are there any notable shopping options near Verizon Palm Springs?
Yes, nearby retail includes Crazy Shirts for clothing and Elegant Illusions for jewelry, offering great opportunities for additional shopping in the area.