Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Palm Springs, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
730 reviews
5 stars
625
4 stars
40
3 stars
11
2 stars
13
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful during their visits.
Sales Experience
Several reviews highlighted positive experiences with sales associates who were patient and thorough in explaining options.
Mixed Experiences
While many had great interactions, some customers reported negative experiences with specific associates, feeling misled or poorly treated.
Technical Assistance
Customers appreciated the assistance with phone setups and troubleshooting, noting staff's patience and expertise.
Pricing Issues
There were complaints about unexpected charges and unclear pricing, leading to dissatisfaction among some customers.
- YCYves channel3 days ago5.0Kevin was amazing! He took great care of me from start to finish. He explained everything very clearly, recommended the best case for my needs, and installed the screen protector perfectly. Super friendly and patient. Thank you so much, Kevin!
- TJTammy JohnsonNov 5, 20255.0DJ was very helpful!!
- TATom AndrewOct 20, 20255.0Dan was wonderful. He was patient, knowledgeable, and took the time to get me the contract I wanted, at a price I was comfortable with. Thanks Dan
- RRRoxana RenteriaSep 27, 20251.0Sales associate Mo made a simple interaction very uncomfortable. We went in for assistance with transferring an old phone to a new phone and Mo couldn’t explain how to simply start the process. I could tell he did not want to be there, let alone help us. He left to the back in the middle of our conversation and never came back. Luckily another associate was able to assist me. Unfortunately I did not get his name. He was light complexion with light brown hair.
- CMCorey MckeownSep 13, 20254.0Good customer service on the last visit!
Frequently Asked Questions About Verizon
What types of products does Victra — Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What services are available at the Victra store in Palm Springs?
The store provides services including new lines, device upgrades, new devices, and accessories.
What are the Victra Palm Springs store hours?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Victra in Palm Springs offer in-store pickup?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at the Victra Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands can I find at Victra — Verizon Authorized Retailer in Palm Springs?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie.
Where is Victra — Verizon Authorized Retailer located in Palm Springs?
It is located at 5001 East Ramon Road, Unit 1, Palm Springs, CA 92264.
Are there any nearby dining options around Victra in Palm Springs?
Yes, nearby dining options include Goody's Cafe, Torakichi Ramen, Jack in the Box, WaBa Grill, Dickey's Barbecue Pit, Firehouse Subs, Panera Bread, Five Guys, and Rubio's.
What nearby services can help with shipping and printing near Victra Palm Springs?
Nearby services include UPS Access Point locations, UPS Alliance Shipping Partner, FedEx Office Print and Ship Center, and Staples offering printing and shipping services.
What nearby retail stores are close to Victra in Palm Springs?
Nearby retail stores include Smart & Final Extra!, Harbor Freight Tools, PetSmart, and another Staples location.