Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Palm Desert, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
336 reviews
5 stars
289
4 stars
17
3 stars5
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being helpful, knowledgeable, and patient during their visits.
Professionalism
Many reviews highlighted the professionalism of the employees, with specific mentions of staff members who provided excellent service.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
Knowledgeability
Staff members were frequently described as knowledgeable, providing clear explanations and assistance with technical issues.
Mixed Experiences
While many reviews were positive, there were a few mentions of poor service and long wait times, indicating inconsistency in customer experiences.
- KSKelli SmithNov 8, 20255.0Great rep named Felipe helped me with a new phone and it’s set up! He was patient and efficient!!
- DNDoug NeyhartOct 26, 20255.0Dustin was very professional and very helpful. Answered all of my questions. Highly knowledgeable.
- DFdixie l FloresOct 25, 20255.0Good helpful workers and smooth
- JJJudyOct 4, 20255.0Everything was right I’m not a techy and he did everything A pleasure doing business there
- DMDevon MitchellSep 21, 20255.0Phenomenal in quick service. Ended up getting me a great deal To upgrade our phones with no hassle or pressure. This is why I love Verizon.
Frequently Asked Questions About Verizon
What wireless devices does Victra offer at the Palm Desert location?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at the Palm Desert location.
What are the operating hours for Victra in Palm Desert, CA?
Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Victra in Palm Desert allow in-store pickup for orders?
Yes, Victra offers in-store pickup services at the Palm Desert location.
What payment options are accepted at Victra Palm Desert?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Which brands can I find at Victra in Palm Desert?
Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Tech21.
Does Victra Palm Desert provide device protection and accessories?
Yes, Victra offers a wide range of accessories and device protection services.
Is there free Wi-Fi available at the Victra Palm Desert store?
Yes, the store offers free Wi-Fi for customers.
Are there any places to eat near Victra at 42175 Washington St.?
Nearby eateries include Panda Express for Pan-Asian fast food, Jersey Mike's Subs for sandwiches, and Starbucks for coffee and drinks, providing great options before or after your visit to Victra.
What nearby services can assist with shipping or banking near Victra Palm Desert?
Nearby you can find UPS Access Point location for shipping needs, as well as Bank of America, California Bank & Trust, and FirstBank for banking services.
Are there any notable retail or grocery stores near Victra in Palm Desert?
Yes, customers can visit Albertsons for groceries and gifts nearby, and Pet Oasis for pet supplies and services, convenient for running errands around your Victra visit.