Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Palm Desert, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
417 reviews
5 stars
364
4 stars
16
3 stars4
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ernest, David, and Ricardo.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling customer inquiries and providing assistance.
Efficiency
Customers appreciated the quick service and efficient transactions, with many noting that they were in and out of the store in a timely manner.
Knowledgeability
Staff members were frequently described as knowledgeable, providing clear explanations and solutions to customer needs.
Negative Experiences
Some customers reported negative experiences, including issues with billing, miscommunication, and feeling pressured into purchases.
- NNNanOct 17, 20255.0Ryan. What a nice knowledgeable employee. Made everything easy.
- JAJoey AlvarezOct 11, 20255.0I went to La Quinta store. They weren't very helpful. I always go to the palm desert store because they are very helpful impatient.
- SLSteven LakeSep 24, 20255.0Ernest was very friendly. Great sense of humor.
- DMDeWayne MusickSep 20, 20255.0Great service, friendly staff and so helpful Both Ernst and Alex are the best
- SMSusan MooreSep 20, 20255.0Associate was extremely knowledgeable and a good guide though the exchange process
Frequently Asked Questions About Verizon
What types of products does Verizon in Palm Desert offer?
Verizon offers a full range of wireless devices including smartphones, tablets, wearable devices, home internet, accessories, and device protection.
Which wireless brands can I find at the Verizon store in Palm Desert?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this location.
What are the operating hours of the Verizon store in Palm Desert?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does the Verizon store in Palm Desert offer in-store pickup?
Yes, in-store pickup is available for customers.
What forms of payment does the Verizon store in Palm Desert accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store recycle electronics?
Yes, the store offers electronics recycling services.
Is the Verizon store in Palm Desert accessible for Spanish-speaking customers?
Yes, the store provides services in both English and Spanish.
What nearby restaurants can I visit before or after shopping at Verizon in Palm Desert?
Nearby restaurants include Dave's Hot Chicken, Chipotle Mexican Grill, Islands Restaurant Palm Desert, and Olive Garden Italian Restaurant.
Are there any nearby stores where I can shop for fashion accessories and gifts near Verizon in Palm Desert?
Yes, nearby you can find 'It's In The Bag' gift shop, Crown Gold Exchange jewelry store, and Justice children's clothing and fashion accessories store.
What nearby services are available for health and wellness around the Verizon store?
Nearby health and wellness options include Desert Crossing Dental Group and Orthodontics, Foot Solutions Palm Desert, The Vitamin Shoppe, Massage Envy - Palm Desert, and Best City Nails.