Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesDog Day CareVCA Animal Hospitals
VCA Mission Animal and Bird Hospital is located in coastal North County, San Diego. Our services include staff able to assist with Spanish speaking clientele, preventive wellness, sick care, early disease detection and vaccines, parasite control, laser therapy, exotics, spay and neuter, dentistry, online deliverable pharmacy, in hospital diagnostics and radiology, and Care Club. We also partner with the best mobile specialists in Southern California for ultrasounds and echocardiograms, as well as, board certified soft tissue and orthopedic surgeons. We are equipped with an attached full service resort for daycare and overnight boarding needs. In every case, you'll be served by experienced, knowledgeable members of our staff.
Location
VCA Mission Animal and Bird Hospital
655 Benet Road, Oceanside, CA
92058, United States
Hours
Reviews
3.4
184 reviews
5 stars
101
4 stars
6
3 stars
5
2 stars
9
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers praised the knowledge and compassion of specific veterinarians, particularly Dr. Moore and Dr. Bernal, for their thorough care and communication.
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly with front desk staff, including rudeness and lack of responsiveness.
Pricing Concerns
Several customers expressed dissatisfaction with high prices for services, feeling that costs were excessive and not justified by the care received.
Emergency Care Issues
Multiple reviews reported negative experiences with emergency care, including being turned away or receiving inadequate attention during critical situations.
Mixed Experiences
While some customers had positive experiences with care and compassion, others reported severe dissatisfaction, indicating inconsistency in service quality.
- CLC M LJan 1, 20265.0VCA always takes care of our sweet pug. Dr. Carla Bernal is absolutely amazing and has been our vet of choice for over a decade. She’s great with reptiles too and is the reason we got many more healthy years with our beloved leopard gecko. Not everyone was willing to work with a tiny gecko with eye issues but she was up for the challenge and our little one kept his sight. Great people.
- TTTamnakzSep 16, 20251.0Please - Take your pet somewhere else. The staff were very kind- but it’s obvious their job requires them to put profits over pets. I brought my pup in knowing something serious was wrong, but I wasn’t taken seriously- they spent less than 10 minutes addressing the issue I came in for and 20 or 30 minutes trying to sell me unrelated elective surgical procedures and an insurance plan. I repeatedly brought the conversation back to the concerns I had only to again be recommended unrelated elective surgery. I made the mistake of trusting the vet initially and it took me several days to seek a vet that might take me more seriously (who immediately suggested testing and imaging)- but by then it was too late. The minor internal bleeding my pup had went too long and she was no longer a candidate for surgery. I’ll never know for sure, but I can’t help but think she’d still be with me if I hadn’t gone somewhere that was more interested in upselling profit margins than listening to me about my pup. If I had followed their recommendations I would have spent 8-10k out of pocket and still wouldn’t have addressed the problem that killed her. Please- take your pet somewhere else.
- JHJasmine HonakerSep 11, 20255.0I had first brought my kitty as a second opinion for a sudden diagnosis of Diabetes. She was not in the best of health which I was committed to finding a vet that would prioritize her well being. It was such a horrible feeling that I could not find a vet that not only showed their care but who were able to explain this new diagnosis and the upcoming care. I was scheduled to meet with Dr. Moore. She not only showed empathy, sympathy, kindness but knowledge to a foreign chapter my Luciipurrr would have to endure. My kitty was very sick, and Dr. Moore made such an impactful connection with my kitty, she gave me an extra seven months to be with my Luciipurr before her aggressive diabetes won. I am forever grateful not only for Dr. Moore, but the entire staff at this location. Everyone has been patient, kind, loving and gave my kitty the best care. Recently I found a kitten on the side of the highway and brought her in to see Dr. Moore. After the wonderful care from the team and Dr. Moore that was provided for my Luciipurrr, I am comfortable and thrilled to have such a great team grow and care for my little Mina. This team is wonderful and cannot praise their dedication enough.
- JSJulie ScottAug 12, 20145.0Best place in San Diego! We drive all the way up from North Park to have our Dogs taken care of here. The staff is beyond caring and professional. The place is always very clean and it's open 24 hours for emergencies. They always recommend what is the BEST for the care of the animals and let you decide what works best for you and your budget.
Frequently Asked Questions About VCA Mission Animal and Bird Hospital
What types of animals does VCA Mission Animal and Bird Hospital treat?
They provide veterinary care for cats, dogs, and avians (birds).
What are the regular business hours of VCA Mission Animal and Bird Hospital?
The hospital is open daily from 7:30 AM to 6:30 PM.
What veterinary services does VCA Mission Animal and Bird Hospital offer?
Services include preventive wellness, sickness care, diagnostics, dentistry, vaccinations, surgery, oncology, acupuncture, and pet boarding among others.
Does VCA Mission Animal and Bird Hospital offer services for exotic animals?
Yes, they provide care for exotic animals as part of their veterinary services.
Is there accommodation available for pets at VCA Mission Animal and Bird Hospital?
Yes, they have an attached full service resort for daycare and overnight boarding needs.
Does VCA Mission Animal and Bird Hospital have staff that can assist Spanish-speaking clients?
Yes, they have staff able to assist Spanish-speaking clientele.
What payment options are accepted at VCA Mission Animal and Bird Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What nearby places can I visit before or after my appointment at the hospital?
You can visit Pedro's Tacos, a Mexican restaurant, for a meal or the Iron Sights Shooting Range if interested in firearms practice nearby.
How can nearby pet services complement my visit to VCA Mission Animal and Bird Hospital?
Nearby pet services like Bark Ave Resort and Kamp and Mission Animal & Bird Hospital offer pet grooming, training, and additional pet care services to support your pet's needs.
Are there convenient transportation or automotive services near VCA Mission Animal and Bird Hospital?
Yes, gas stations and automotive service providers such as Chevron, ExtraMile, and Enterprise Rent-A-Car are nearby, making it easier for customers to access transportation or fuel during their visit.