Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral Services
As a well-established, full-service, small animal veterinary hospital, we pride ourselves on delivering top-of-the-line medical care while providing outstanding client service.
Our services include wellness and preventive care for cats and dogs, wellness plans for kittens and puppies, vaccines, routine and advanced veterinary dental care, parasite/flea/tick control, spays and neuters, senior care, laser therapy, limited ultrasound services, soft tissue, and limited orthopedic surgeries.
Location
Hours
Reviews
4.6
387 reviews
5 stars
308
4 stars
42
3 stars
11
2 stars
9
1 star
17
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion towards pets, highlighting the attentive and loving treatment provided.
Communication Issues
Several reviews noted problems with communication, including delays in follow-up calls and difficulties in obtaining necessary documentation.
High Costs
Numerous customers mentioned that the services are expensive, with some feeling pressured to accept unnecessary treatments.
Appointment Availability
Customers expressed frustration with appointment availability, including long wait times and difficulty in scheduling urgent visits.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding the handling of emergencies and perceived profit-driven practices.
- KKKristinOct 25, 20255.0Dr. Wright was great and everyone else we interacted with was very nice. This was our first visit with our newly adopted dog who is very fearful after coming from a hoarding situation. Dr. Wright answered all of our questions. Everyone handled him patiently and with good care. I found the pricing/estimate process to be comparable to an independent practice where I currently take my cat. They presented top tier care options and gave me time to ask questions and prioritize.
- JCJohn CampbellSep 26, 20255.0Broadway Pet Hospital cared for our Old English Sheepdog Daisy from the time she was 6 months old and we left her old vet because of some significant issues (they since closed). Over the years we had several vets here. I was concerned when they “sold out” to VCA but in the end we were so happy with the care Daisy received here. She loved to come—mostly for the treats!—but the staff was always so loving towards here and the vets were very caring. Daisy suffered a lot with arthritis her last 2-3 years of life and they really helped her. Yes—it is expensive. Vets are expensive! I’m they don’t have an overnight hospital facility which Daisy needed once. Getting that was a hassle. One thing to note—they are not very helpful with filling Rx with third party pharmacies. They won’t respond to faxes or phone calls from such pharmacies. Instead they will support VCAs online pharmacy which is much more expensive than PetMeds or others. This is a hassle and I think it is an example of a VCA money grubbing approach. But overall I don’t see this is disqualifying compared to the care from the vets we had there. I fully expect we will return there with our next puppy!
- JTJessie TrostSep 26, 20255.0Vet experiences are so often difficult, and expensive. This location does an amazing job of being compassionate and understanding. No dirty tricks here, just honest answers and very nice people.
- CBChrishel BelfonAug 17, 20253.0I gave stars because the techs are AMAZING! They are sweet and really seemed to love my baby. The vet however was very cold and only cared to add to my final bill. I had to request for the added procedures (that we never even discussed) to be removed. I kept the poop analysis and they said I'd have an answer within 24 hours. A week later, I had to call for a follow up because no one ever called me. They just apologized and said "oh yeah he's fine. Everything looks good." While that was a relief, why could I not get a call back for an update? Especially, after spending over $100 additionally. I now have to call so I can get my proof of rabies shot that he got over 4 months ago. I just KNEW that would have emailed it to me or something. Only proof I have is a generic keychain they gave me but no personal info is on it.
- TBTed BagamanJul 9, 20255.0Excellent care. Very friendly and caring staff.
Frequently Asked Questions About VCA Broadway Animal Hospital
What types of animals does VCA Broadway Animal Hospital treat?
VCA Broadway Animal Hospital provides veterinary care for cats and dogs.
What are the operating hours of VCA Broadway Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 7:00 PM, and on Saturday from 8:00 AM to 6:00 PM. It is closed on Sundays.
What kinds of veterinary services does VCA Broadway Animal Hospital offer?
They offer services including wellness and preventive care, vaccinations, dental care, parasite control, spays and neuters, senior care, laser therapy, limited ultrasound, and surgeries including soft tissue and orthopedic.
Does VCA Broadway Animal Hospital provide any special certifications?
Yes, the hospital is led by professionals certified as Fear Free℠ Certified Professionals, focusing on reducing fear, anxiety, and stress in pets.
What payment options are accepted at VCA Broadway Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there a special offer for new clients at VCA Broadway Animal Hospital?
Yes, new clients can access a Free First Exam coupon by visiting their website.
Where is VCA Broadway Animal Hospital located and how can I contact them?
The hospital is located at 4920 Broadway, Oakland, CA 94611. You can call them at +1 510-653-0212.
Are there any pet grooming services near VCA Broadway Animal Hospital?
Yes, SpaGo Dog, a pet groomer and pet sitting service, is located nearby and can be convenient for pet care before or after a veterinary visit.
What dining options are available near VCA Broadway Animal Hospital if I want to grab a meal after my visit?
Nearby restaurants include Taqueria la Bonita for Mexican food, Primavera for Italian and sandwiches, Purple Pepper Pizza for pizza, Bento & Bowls offering Korean barbecue, and Lee's Donuts for coffee and donuts.
Are there any fitness or wellness centers near VCA Broadway Animal Hospital?
Yes, there are several fitness and wellness centers nearby such as StretchLab, Club Pilates, Row House gym, CorePower Yoga, and BFT Rockridge, which could be suitable for pet owners looking to exercise or relax near their veterinary visit.