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Cell Phone StoreTelecommunications Service ProviderTelephone Company
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in North Hollywood, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
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- MBMatthew BrandtAug 19, 20255.0I had several conversations with Jared this morning. I had to call back three or four times with additional questions and he was phenomenal each time. I’m on my way over now to switch my service. I’ve worked with customer service training for 40 years and it’s RARE to find a guy like this. They are lucky to have him.
- HPHenry Huynh PhamJul 19, 20251.0I am not currently a Total Wireless's customer so it is strange that I am here but almost became one today, and the reason I changed my mind is because of the REALLY BAD customer service at the North Hollywood store in CA. Yesterday, I saw an ad on Facebook Marketplace that was posted by one of the employees at that store saying that it would cost $50 plus 2 months of services for the 2025 RAZR, which is too good to be true right now (I still sad that I missed the deal on it 2 months ago T_T), so immediately I went to Total Wireless's website to check and only saw the 2024 version for free but not the 2025 so I had to double check with the guy and he said yeah it is the 2025 model at his store because all the 2024 are sold out so they are allowed to do 2025 with $50 instead. I even asked him about the colors available and he said they only have the blue left which is only on the 2025 version so I was pretty firm about this. And this morning I drove for 2 hours (40 miles only but yay! LA's traffic) and when I arrived, not only the deal is fake but also the phone is not even available in stock. All they gave me was letting me waited 3 hours for the manager to show up (he was even 30 mins late to his shift) and even said it would cost $50 for just the 2024 RAZR when IT'S FREE on the website. After talking and waiting for another 1 hour, the boss finally reached out to me and the only deal I could get is $25 off the phone (WELCOME15 directly from Total Wireless yay!) + $50 on accessories, but I indeed do not need anymore cables for the rest of my life if we are stuck to USB-C forever. So I asked if they could do $100 off the phone dirrectly which is resonable in my opinion for both sides but unfortunately they said no. They really put me on the tough spot here: it is a win-or-no lose situation for them but a lose-or-lose for me. They are either selling a phone or losing nothing (they do not even have the phone in stock and it will take 3-4 days to arrive). And for me, I already lost 7 hours today and potentially another 4 hours to pick it up if I am taking that deal (I just have to call them back because I do not have to put down $100 deposit so yay!) but if I am not, I just lost 7 hours for nothing!
- TWTimm WarnJul 14, 20255.0Would just like to thank Jarrett and Logan for all their help. Amazing customer service. These guys took their time to help me with a complex situation and got me setup with a great deal on my phone and home WiFi. Super happy I chose their location.
- OOOfelia OropezaFeb 25, 20255.0I purchased screen protectors for several phones. They have great service and friendly staff.
Frequently Asked Questions About Total Wireless
What types of phone plans does Total Wireless in North Hollywood offer?
Total Wireless offers wireless freedom with affordable, no long-term contract plans including budget-friendly Multiline plans that allow adding a 4th line at no cost. They also provide international plans and Disney+ with select plans.
Can I keep my current phone and number when switching to Total Wireless?
Yes, at Total Wireless you can bring your own device and keep your existing phone number when you switch.
What are the store hours for Total Wireless in North Hollywood?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Total Wireless require appointments for in-store service?
No, Total Wireless does not require appointments; you can visit the store at your convenience during business hours.
What kinds of phones are available at Total Wireless North Hollywood?
Total Wireless offers a variety of devices including Apple, Samsung, Motorola, and Google phones, as well as accessories.
What is the location of Total Wireless in North Hollywood?
Total Wireless is located at 12714 Sherman Way, North Hollywood, CA 91605, United States.
Are there any dining options near Total Wireless where I can grab a meal before or after my visit?
Yes, nearby dining options include Bangin Buns, a fast food chicken restaurant, Ikyu Sushi for sushi lovers, Charlie's Grill offering Peruvian and American cuisine, Don Paquito for Peruvian food, and Taco El Zorro for Mexican dishes.
What fitness or recreational places are nearby Total Wireless?
Nearby is 1500 Degrees Fitness, a sports and recreation venue, and Silver Crane Dojo, offering martial arts and fitness instruction which you can visit before or after shopping at Total Wireless.
Are there any health and wellness services near Total Wireless in North Hollywood?
Yes, Skylight Therapeutic offers massage, spas, and physical therapy services nearby, and Western Dental provides dental and orthodontic care in the area.
How can I explore more about Total Wireless promotions and deals?
You can check out the best deals on plans, devices, and more by visiting their website or using the Uber trip branding link that promotes 'Check Out Our Deals.'