VCA Adler Animal Hospital and Pet Resort

4.4
227 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsDog Day CareVCA Animal Hospitals
VCA Adler Animal Hospital and Pet Resort is a full service veterinary hospital, with a warm and inviting boarding resort, and a wonderful grooming facility in North Hills. Our hospital has been in the heart of the San Fernando Valley for more than 35 years and we serve the following neighboring communities: Northridge, Lake Balboa, Granada Hills, Van Nuys, Encino, and Sherman Oaks. We are open 7 days a week and we welcome dogs, cats, birds, ferrets, rabbits, reptiles, and other exotic pets.

Location

VCA Adler Animal Hospital and Pet Resort
16911 Roscoe Blvd, North Hills, CA
91343, United States

Hours

Reviews

4.4
227 reviews
5 stars
167
4 stars
26
3 stars
7
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the caring and knowledgeable veterinarians, highlighting their thorough examinations and follow-up communications.

Customer Service

Feedback indicates a decline in customer service quality, with reports of rude receptionists and long wait times, leading to dissatisfaction among some clients.

Pricing Concerns

Several reviews mentioned high costs for services and unexpected charges, causing frustration among customers.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about misdiagnoses and perceived negligence, leading to a lack of trust for some clients.

Staff Friendliness

The staff was frequently described as friendly and helpful, contributing positively to the overall experience despite other issues.
  • RL
    Reuben Luera
    1 day ago
    1.0
    Used to be a great vet, now they’re scam artists…and they’re really good at it. Went in for my dog’s ear infection, saying the medicine they gave me last time worked perfectly and I want the same one ($30). They told me they it would not be a good idea to get the same medicine without a two-step exam where they checked the infection under a microscope, and that doing anything else could be a detriment to my dog. Thirty minutes passed and a 200 dollar exam later and they prescribe me the same medicine I knew I needed in the first place. It’s basically like going to a car salesman; not a vet. They weaponize your dog’s well being to squeeze every penny out of you. Go with caution ⚠️
  • JJ
    J
    Dec 27, 2025
    5.0
    Amazing experience, glad I found them.
  • 33
    360SIGNCO
    Sep 8, 2025
    1.0
    The worst veterinary clinic, no professional ethics at all, they only care for your money, don’t give a dam about your dog 👎🏾
  • CS
    Chad S
    Jul 25, 2019
    5.0
    The newly renovated facility is a major plus. I've been coming here for approx 10 years with different pets and they make you and your pet feel special. Dr. Chiang, a newer addition, is so friendly and really cares about your pet. Highly recommend him and the rest of the team.
  • EC
    Emily Cookson
    May 22, 2019
    5.0
    This place is seriously the greatest. I bring my dogs here for both vet services, grooming, and daycare/boarding. This is the ONLY place other than an ER that I take my dogs to. The prices are amazing and I have never met a person here I didn't absolutely love. For a rough estimate, exam fee is $75, nail trim and buff is $25, and daycare is $27. They also take CareCredit for vet services (no grooming or boarding). My doberman/husky comes here often for daycare and every time he comes home a tired happy pup. Earliest drop off time is from 7am and the latest is 6:30. The greatest benefit as well is, if your dog needs an appointment after daycare they will take any stool samples needed during daycare (if a stool sample is needed). I have never had any issues at all with Adler and continue to cherish this place.

Frequently Asked Questions About VCA Adler Animal Hospital and Pet Resort

What types of pets does VCA Adler Animal Hospital and Pet Resort welcome?

They welcome dogs, cats, birds, ferrets, rabbits, reptiles, and other exotic pets.

What are the operating hours of VCA Adler Animal Hospital and Pet Resort?

They are open Monday to Friday from 7:00 AM to 7:00 PM, and Saturday and Sunday from 8:00 AM to 3:00 PM.