Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Murrieta, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
183 reviews
5 stars
150
4 stars
7
3 stars2
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Angelica, Jason, and Larissa.
Positive Experiences
Numerous reviews highlighted positive experiences during phone upgrades and purchases, often noting the staff's patience and willingness to assist.
Mixed Reviews
While many customers had excellent experiences, some reported issues with specific employees and service quality, indicating inconsistency in customer care.
Store Management
Several reviews mentioned the effectiveness of store management, particularly praising individuals like John and Angelica for their leadership and customer service.
Long Wait Times
Some customers expressed frustration with long wait times and understaffing during peak hours, impacting their overall experience.
- SHSandy HollifieldOct 31, 20255.0All the staff was very helpful!!
- MCMonique ChoSep 13, 20255.0Had An amazing experience with Angelica today. Paid my bill and she went over the bill and everything ended up upgrading my phones. She told the bill would t go up! Which is a plus! Had a lot of question and she answered all of them. She was very sweet. I will be coming back to Angelica if I have any questions. Best customer service! Thank you Verizon.
- MCMadison ClarkeSep 2, 20255.0Thank you to Angelica and Zach for great customer service. Both of these individuals were extremely helpful in solving an issue.
- SHSally HalgasAug 31, 20255.0Zack was super informative and very friendly.
- ALAdrian LozanoAug 17, 20255.0The customer service we received here has been the best customer service I have gotten in a mobile company. Extremely recommended and we got such good service from Leo.
Frequently Asked Questions About Verizon
What wireless brands does Victra in Murrieta carry?
Victra offers a full range of wireless devices from brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Where is the Victra Verizon Authorized Retailer located in Murrieta?
It is located at 40428 Murrieta Hot Springs Rd, Ste 103, Murrieta, CA 92563.
What are the store hours for Victra in Murrieta?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Victra in Murrieta offer in-store pickup?
Yes, Victra supports in-store pickup services for wireless devices and accessories.
What payment options are accepted at Victra in Murrieta?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which languages are supported by staff at Victra in Murrieta?
The staff can assist customers in both English and Spanish.
What products and services does Victra offer?
Victra offers smartphones, tablets, wearable devices, power and audio accessories, SIM cards, mobile broadband, new lines, upgrades, new devices, and accessories.
Which nearby restaurants could I visit before or after shopping at Victra?
Nearby restaurants include Rubio's Mexican Restaurant, The Habit Burger Grill, Pacific Pita, Marble Slab Creamery, Submarina, Yogurtland Murrieta, Flame Broiler, Its A Grind Coffee House, Wendy's, and Andy's Cafe.
Are there convenient financial institutions near Victra Murrieta?
Yes, SchoolsFirst Federal Credit Union, SchoolsFirst FCU Murrieta Branch, and Altura Credit Union are nearby, useful for your banking needs during your visit.
How can nearby transportation and services assist me when visiting Victra?
Nearby services like LibertyX Bitcoin ATM, Shell gas station, Western Union money transfer, and automotive services like Offshore Auto Spa provide additional convenience while shopping.