Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Modesto, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
424 reviews
5 stars
344
4 stars
25
3 stars
7
2 stars5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being unprofessional and unhelpful.
Long Wait Times
Many customers reported long wait times in the store, leading to frustration.
Sales Practices
Several reviews mentioned concerns about misleading sales practices and hidden fees, with customers feeling they were misled about promotions and charges.
Employee Performance
Specific employees, such as Amanda, Lilia, and Lupita, were frequently highlighted for their exceptional service, while others received negative feedback for their attitude and knowledge.
- SRStormy Rose4 days ago1.0Long wait times the lady is rude
- GWGary Wilson5 days ago5.0The person we were worked with was great. She answered all of her questions.
- EGEfrain Mendoza GarciaJan 2, 20261.0Honestly, it's a waste of time; they need more staff to handle the customer service.I waited for over an hour and I decided to leave. I got tired of waiting and they never attended to me.
- MSMary SmithDec 30, 20255.0The lady that helped me was very nice & was able to help me in the way I needed.
- JBJay BoyDec 20, 20255.0Lilia I believe her name was, very friendly and helpful. Efficient with the work, and a pretty smile. Can’t complain.
Frequently Asked Questions About Verizon
What types of products does Verizon in Modesto offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are Verizon Modesto's store hours?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment methods does Verizon Modesto accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Modesto offer in-store pickup?
Yes, in-store pickup is available at this location.
What brands can I find at Verizon Modesto?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate, Otterbox, and Mophie.
Does Verizon Modesto provide device protection and upgrades?
Yes, the store offers services including new lines, upgrades, new devices, accessories, and device protection.
Is there free Wi-Fi available at Verizon Modesto?
Yes, free Wi-Fi is available for customers at the store.
What nearby places can I visit before or after shopping at Verizon Modesto?
You can visit Togo's Sandwich Shop for a quick meal or La Mission Beauty Salon for beauty treatments, both conveniently close by.
Where can I get mobile phone repairs near Verizon Modesto?
You can visit RepairALL or iFix Repair, both nearby stores offering mobile phone repair and IT services.
Are there other mobile phone retailers near Verizon Modesto?
Yes, City Cellular, T-Mobile, and Cricket Wireless Authorized Retailer are located nearby for additional mobile phone options.