Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Modesto for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
424 reviews
5 stars
247
4 stars
66
3 stars
31
2 stars
18
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were described as rude and unprofessional.
Wait Times
Many customers reported long wait times, often exceeding the estimated duration, leading to frustration.
Product Issues
Several reviews mentioned problems with billing, trade-ins, and product functionality, indicating a lack of clarity and support in these areas.
Store Experience
The store environment received mixed reviews, with some customers appreciating the friendly staff while others noted issues with understaffing and organization.
Overall Satisfaction
Overall satisfaction varies significantly, with some customers expressing happiness with their service while others reported serious frustrations and a desire to switch providers.
- CRClaudia RuizNov 15, 20255.0From the moment we walked in I had the greatest customer service. They were very busy but we were notified the amount of customers ahead of us and appreciated our patience. Joe was beyond amazing! He explained everything very thoroughly. I am one to have a million questions. He answered them all before I could even ask bc he covered all of that when we said we wanted to know prices. We were T Mobile customers for over 15 years! Bc they said the had the lowest prices. But I will say Verizon has definitely beat them by a lot!! Joe absolutely loves what he does bc he had such a positive energy always smiling. And still he took a step further to text us a couple days later to ask how everything was going with my family’s new phones and services. We did have some issues but even over the phone he handled it all immediately . We’ve been happy ever since. Absolutely no problems. 2nd time we came in we had a gentlemen by the name of Patrick and he was also very positive and extremely nice. And still Joe after he was done helping other customers stop by to check in on us and see if we needed anything else or any other questions. But overall my wife and I have had such an amazing experience at Verizon!!! Thank you Joe for making our experience beyond amazing !!
- JGJose Magana (Luis gardening)Nov 2, 20251.0Don't do what they say they are. Horrible at keeping their word. Worst customer service. Gerneet gave me a horrible experience
- NMNicollette MillwardOct 24, 20251.0The manager of this location Sandra is very rude and condescending to us when we were trying to explain our situation, she then proceeds argue telling us that we were notified by email and the app when we never were we even showed her, she would only address my husband and huffed and puffed at us. They never notified us that my phone was In stock and then we got a notice saying it was on back order. Called Verizon they said it was stock and I could go and get it. Well it’s been over a week and still no phone.
- YSYousef ShafiOct 22, 20255.0Had a great experience dealing with Joe and his shadow AJ … Joe helped me in a professional manner and friendly service with all my questions and concerns probably the best customer service I have had at any Verizon store ! Thanks Joe !
- ABAli BuenoAug 15, 20251.0They suck they keep telling me my service won’t be shut up I’ve paid my bill on time and they don’t answer me or but me with stupid people that don’t help me at all they want me to pay 500 when my phone is $169
Frequently Asked Questions About Verizon
What are the Verizon Modesto store hours?
The Verizon store in Modesto is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What products can I find at the Verizon store in Modesto?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business cell phones, tablets, laptops, and mobile hotspots.
Does Verizon Modesto offer in-store pickup for online orders?
Yes, Verizon Modesto offers in-store pickup for online orders as well as free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon store?
You can schedule an in-store appointment online via Verizon's website or through the My Verizon app.
What payment methods are accepted at Verizon Modesto?
Verizon Modesto accepts payments via check, debit card, and mobile NFC payments; cash-only payments are not required.
What mobile plans and services are available at Verizon Modesto?
Verizon offers mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
Is there a nearby ATM if I need cash while visiting Verizon Modesto?
Yes, The Exchange Network ATM is located nearby, making it convenient to withdraw cash during your Verizon visit.
What dining options are near the Verizon store in Modesto?
Nearby dining options include Mike's Grillhouse, Tandoori Masala Indian Cuisine, and Papa Murphy's Take 'N' Bake Pizza—all great spots for a meal before or after your Verizon visit.
Where can I get beauty and salon services close to Verizon Modesto?
NT Nail Spa, NT Nail Spa @ Pelandale, Supercuts, and Eyebrow Perfect are nearby for nail, hair, and beauty treatments convenient to your Verizon visit.
Can I visit other retail stores near Verizon Modesto for shopping?
Yes, nearby retail stores include Costco for wholesale shopping, Catherines for women's clothing, Jewelry Vault, and GameStop for video games, perfect for a quick shopping trip around your Verizon visit.