Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Manhattan Beach, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
284 reviews
5 stars
228
4 stars
11
3 stars
6
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Henry, Antonio, and Tyrone, highlighting their ability to assist with phone upgrades and billing issues.
Mixed Experiences
While some customers had excellent experiences, others reported frustrations with service inconsistencies, including poor communication and misleading information regarding charges.
Store Environment
The store was often noted for being clean and well-organized, with minimal wait times reported by several customers.
Sales Practices
There were complaints about deceptive sales practices, including unnecessary charges for accessories and confusion over plan details, leading to dissatisfaction among some customers.
- TPTerry PowellDec 31, 20255.0Staff (namely Henry) was very knowledgeable and provided expert support.
- DDDave DeboeDec 26, 20251.0Ordered iPhone 17 on October 26th, said they would call me when it arrives around December 10th. No one has called. I have gone to the store just to find out if it has arrived… lines too long to wait just to find out? I called Customer Service, took over half hour to find my order. Now they say it arrived and someone should contact me, but that hasn’t happened. Verizon is a poor excuse to be selling iPhones! I might cancel and order direct from Apple.
- DNDanica NovackDec 13, 20255.0I had a great experience at this store! The employees are incredibly helpful, especially Henry. I had upgraded my phone at another local corporate Verizon store and did not return my trade in on time. When the corporate store employee refused to help us, Henry went above and beyond not only helping me get a refund on my trade-in phone, he even helped us in removing plan add-ons the corporate store added at the time of my upgrade and didn’t explain to me. Not only did he do what the other store wouldn’t, he was incredibly professional, kind, patient, knowledgeable, honest, and customer-centered. I won’t go to another Verizon store, especially not the corporate store in Torrance—Henry is the only one for me!
- JNJoshua NovackDec 13, 20255.0I was recently able to review my plan with the help of Henry. He was able to go above and beyond in helping my family reduce our bill and solve issues by going over the bill piece by piece. I'd recommend this store to friends and family by his customer service alone.
- TGToxsik GamingOct 25, 20255.0For my first time signing up for Verizon they made it extremely easy and straightforward 100% worth going out of my way to come to this location. I live in south central btw.
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Manhattan Beach?
You can find a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection at our Verizon store in Manhattan Beach.
What services does the Manhattan Beach Verizon store offer?
The store offers new lines, upgrades, new devices, and accessories to help you with your wireless needs.
What are the store hours for Verizon in Manhattan Beach?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store support in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment methods are accepted at the Verizon store in Manhattan Beach?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon Manhattan Beach store accessible for mobile customers using NFC payments?
Yes, the store accepts mobile NFC payments for a convenient checkout experience.
Can I recycle electronics at the Verizon store in Manhattan Beach?
Yes, the store provides electronics recycling services to help you dispose of your old devices responsibly.
What are some nearby places I can visit around the Verizon store in Manhattan Beach?
Nearby you can find Cookie Cutters - Haircuts for Kids, Busaba Thai Massage Inc, and MB Nails & Spa, great options for grooming and relaxation before or after your visit.
Are there dining options near the Verizon store?
Yes, Ameci Pizza & Pasta and Ayan Restaurant are nearby, offering Italian and Asian-American cuisine respectively, perfect for a meal around your shopping trip.
How can nearby transit or service points assist me when visiting Verizon in Manhattan Beach?
Nearby locations such as Chase Bank, UPS Access Point, and Shell gas station can provide additional services like banking, shipping, and fueling to support your errands around your Verizon visit.