Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Los Osos, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
187 reviews
5 stars
172
4 stars
6
3 stars
3
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Landon, Dain, and Chris.
Professionalism
The staff demonstrated high levels of professionalism, with multiple reviews highlighting their patience and ability to handle technical issues effectively.
Store Experience
Many customers appreciated the personalized service and attention they received, often noting that the smaller store environment allowed for better interactions compared to larger locations.
Technical Support
Customers reported positive experiences with technical assistance, particularly in setting up new devices and troubleshooting issues.
Management Issues
Some reviews pointed out concerns regarding the management's professionalism, particularly in handling payment processes and customer privacy.
- PRPaul RoselDec 31, 20255.0Gave me all the info and help I required in a nice way.
- BHBrandi HaleNov 10, 20255.0Kory was professional and super helpful. Happy with my purchase
- MCMeg CrockettOct 16, 20254.0They would good, your help getting my new password sucked big time, you would not accept any of my passwords after saying they were accepted, then when I wanted to change to one of the previous not allowed. I emailed you back 10 times saying this is me. Really poor at response to folks needing to change a password.
- DADawn Marie AndersonSep 25, 20251.0To try and get service on this site is terrible. Going in is so much nicer
- DBDanya BarrowsAug 19, 20255.0Excellent service
Frequently Asked Questions About Verizon
What types of products can I find at Verizon - Victra in Los Osos?
Verizon - Victra offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, audio accessories, cases & protection, power accessories, SIM cards, laptops, and home phone replacements.
What brands are available at Verizon - Victra in Los Osos?
You can find products from top brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the store hours for Verizon - Victra in Los Osos?
The store is open Monday through Friday from 10:00 AM to 6:00 PM, on Saturdays from 10:00 AM to 5:00 PM, and is closed on Sundays.
Does Verizon - Victra in Los Osos offer in-store pickup?
Yes, Verizon - Victra offers in-store pickup services for your convenience.
What payment options are accepted at Verizon - Victra in Los Osos?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Verizon - Victra in Los Osos environmentally conscious or do they offer recycling programs?
Yes, Verizon - Victra offers recycling of electronics, promoting environmentally responsible practices.
What languages are spoken at Verizon - Victra in Los Osos?
The staff at Verizon - Victra can assist you in both English and Spanish.
Can customers find nearby dining options when visiting Verizon - Victra in Los Osos?
Yes, customers can try nearby restaurants such as Big Daddy's Pizza, Taco Roco, The Beach Hut Deli, ZENSHI Handcrafted Sushi, and Brightside for a variety of dining options after their visit.
Are there entertainment venues near Verizon - Victra in Los Osos?
Yes, Boss Battles Arcade is nearby, offering a fun arcade and amusement park experience for customers before or after shopping.
Where can I access banking services near Verizon - Victra in Los Osos?
You can find multiple banking options nearby such as U.S. Bank ATM, US Bank, U.S. Bank Branch, and Bank of America ATM for your financial needs conveniently close to the store.