Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Los Angeles, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.4
227 reviews
5 stars
119
4 stars
14
3 stars
5
2 stars
7
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for rudeness and lack of professionalism.
Sales Practices
Several reviews highlight concerns about misleading sales tactics, including upselling unnecessary products and hidden fees, leading to customer dissatisfaction.
Staff Knowledge
Customers reported varying levels of staff knowledge, with some employees being described as helpful and knowledgeable, while others were seen as uninformed and unhelpful.
Store Environment
The store often has long wait times and insufficient staff, leading to frustration among customers.
- NNNikkibeach3 days ago5.0The guy was nice, efficient and helpful
- JSJASON W Song6 days ago4.0Very helpful & courteous staff that doesn't mind answering any type of questions that you might ask! I would highly recommend the store to anyone shopping for a new phone in Westwood.
- MFmersedeh farokhzadehJan 3, 20265.0Jonathan was helping us today! He was professional, patient and knowledgeable! Thank you for the wonderful service 🙏
- PGPat GDec 20, 20255.0Verizon in Westwood has the best service and professionals. Arles worked tirelessly to get our phones transferred and setup, going above and beyond! Ramone also assisted and was very helpful! Highly recommend this store and Verizon. Can’t say enough about the respect and support we experienced at this store.
- RZRosaline ZukermanDec 18, 20255.0Arles the Manager of this location, was extremely helpful and resolving with my issue. My confidence in this store have continued without any exception. Arles was extremely professional and his help and his recommendations. I appreciate all the effort he put into my problems.
Frequently Asked Questions About Verizon
What kind of products does Verizon at 1095 Broxton Ave offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Apple, Samsung, and Google.
What are the operating hours of the Verizon store at 1095 Broxton Ave, Los Angeles?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
What payment methods are accepted at Verizon on Broxton Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at the Verizon store near Westwood?
The store provides services in English and Spanish.
Can I recycle my old electronics at the Verizon location on Broxton Ave?
Yes, this Verizon store offers electronics recycling services.
Is free Wi-Fi available at the Verizon store in Los Angeles?
Yes, free Wi-Fi is available for customers at this Verizon store.
Which nearby restaurants could I visit before or after shopping at Verizon on Broxton Ave?
You can enjoy dining at nearby restaurants such as bibigo (Korean cuisine), Prince of Venice (Italian and pizza), Broxton Brewery and Public House (American), Yamato Westwood (sushi), and Chipotle Mexican Grill.
Are there any educational or service centers near the Verizon store at Broxton Ave?
Yes, nearby you will find Tutor Me Education for tutoring and test preparation, as well as Westwood Driving School and Primo Driving School for driving education.
What other retail or service businesses are located near Verizon at 1095 Broxton Ave?
Nearby businesses include Michael K. Jewelers (jewelry and fashion accessories), Mary’s Alterations (sewing and repair), Lesley’s Hair Design (beauty salon), Ulta Beauty (cosmetics and hair supply), and Rocket Fizz Westwood Village (candy store and bar).