Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Long Beach, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
226 reviews
5 stars
197
4 stars
16
3 stars0
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, patience, and knowledge, with many specific mentions of employees like Juan, Akasia, and Carlos.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers often being in and out of the store in under 20 minutes.
Knowledgeable Staff
The staff was frequently noted for their expertise in products and services, helping customers find the best plans and solutions.
Mixed Experiences
While many customers had positive experiences, there were a few reports of poor service and unhelpful staff, indicating inconsistency in customer interactions.
- KRKimberly Rendon3 days ago5.0Skye & Lauren are the best. Thank you both for the great customer service.
- CWCybele WongJan 2, 20265.0Quick and friendly experience - my family and I came here to add a new line and switch to new phones on Verizon. The staff here was patient, thorough, and explained every step of the process while taking care of as much as they could without our help. note: since they’re busy, if you need your phones/products asap, then check in because sometimes they have stock but it might not be the one that is being shipped to you. In my case I needed my apple Watch quickly, so I checked in before my watch was delivered and the staff was able to pull from available stock in the back.
- SHSummer HuberDec 14, 20255.0The most helpful people in the work I made a switch from T-Mobile to Verizon and the 2 people helping me were amazingly helpful and helped me get more bang for my buck! 10/10 on everything
- MSMoody SharkDec 6, 20254.0Quick and easy
- JJJEMNov 9, 20255.0Akasia and Juan are incredibly knowledgeable and provided excellent customer service. If you have any questions regarding your phone or service this is the place to go. I met Juan the store manager, on his last day at this branch and found out that he was being transferred to the 2nd Street location. Akasia was the incoming new manager. I must say that they are both outstanding. They really care about everyone who walk in the store, thoroughly assisting them in figuring out the best savings. They are very honest and patient in working to get their customers the best plans, promotions and discounts. I bought an iphone 17 pro max which they had to special order. I came back on a Sunday and the store was full of customers. Juan and Akasia, came in to the store on their day off just to help out. They are both so efficient and knowledgeable. I also noticed other customers praising them and were so happy with the assistance they provided. A customer who had bought his phone from Walmart walked in because he had cracked the screen on his phone. Juan was so nice and explained to the customer that Verizon does not repair damaged phone screens and directed him to a repair store in Cerritos. Most people would simply dismiss this customer since he did not purchase his phone from Verizon, but Juan was so helpful in extending assistance. Juan and Akasia both exemplify what true leadership, management, customer service, team player and retail sales are all about. They are welcoming, friendly, patient, and skilled at what they do. My husband and I had a wonderful experience at this branch because of them. Thank you so much Juan and Akasia - you guys are the best!!!
Frequently Asked Questions About Verizon
What products and services does the Verizon Authorized Retailer at 7679 Carson Blvd in Long Beach offer?
This Verizon Authorized Retailer offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories. They also provide services such as new lines, upgrades, new devices, and accessories.
What are the store hours for the Verizon Authorized Retailer in Long Beach?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does this Verizon store provide in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there language services available at this Verizon Authorized Retailer?
Yes, this location offers services in English and Spanish.
Is there free Wi-Fi available at the store?
Yes, free Wi-Fi is available for customers at the store.
Are there any nearby dining options close to the Verizon store at 7679 Carson Blvd?
Yes, nearby dining options include Jersey Mike's Subs, Chick-fil-A, In-N-Out Burger, El Torito, Cajun Crack'n, and Noypitz Long Beach, offering a variety of fast food, Mexican, seafood, and Filipino cuisine.
What nearby stores can I visit for accessories or fashion when visiting the Verizon store?
Nearby stores such as Victra — Verizon Authorized Retailer, The Good Feet Store, Active Long Beach, Shoe Palace, and DSW offer electronics, fashion accessories, shoes, and clothing options.
Are there any beauty and wellness services near the Verizon store at 7679 Carson Blvd?
Yes, nearby beauty and wellness spots include Sunny Spa and Nails, Fantastic Sams Cut & Color, Nail Spa, The Nail Spa, and Ziba Beauty (Long Beach Towne Center) for nail and hair salon services.
How can I contact the Verizon Authorized Retailer in Long Beach for more information or offers?
You can reach them by phone at +1 562-354-4372, email at Info@victra.com, or visit their website at https://victra.com/stores/ca-long-beach-carson. Their latest offers are available at https://victra.com/deals.