Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lodi, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
289 reviews
5 stars
258
4 stars
15
3 stars3
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Store Environment
The store was noted for its cleanliness and welcoming atmosphere, contributing to a positive shopping experience.
Efficiency
While many reviews highlighted quick and efficient service, some customers expressed frustration with long wait times, particularly when paying bills.
Product Knowledge
Employees were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Mixed Experiences
Despite many positive reviews, there were some complaints regarding management behavior and the store's status as an authorized retailer rather than a corporate store.
- AHAmy Hunt4 days ago5.0Tess was quick to overcome any glitches, confident in her knowledge and made everything understandable. Excellent agent!
- JCJanet Crow6 days ago5.0Our sales rep ( Nate) was very knowledgeable and kind. He's was also patient as we had a little hiccup getting our old carrier to transfer our old phone #!!! It took a while but he's made us feel comfortable and we visited!! Danny was also a delight, and offered help. Though it was a long process, it was kind of fun. Thank you. Nate pointed out how I've been a customer for 17 years!!! My how time flies!!!
- VRValicia RamirezDec 30, 20255.0I received help from Nate who made everything very simple and easy to understand.
- MLmelody lambsonDec 24, 20254.0Everything was taken care of except my phone still tells me it has viruses.
- WJwanda jonesDec 5, 20255.0Danny was very helpful and patient we received excellent customer service 👏 👍
Frequently Asked Questions About Verizon
What type of products and services does Victra offer at the Lodi location?
Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Victra in Lodi, CA?
The Victra store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Victra in Lodi provide in-store pickup for orders?
Yes, Victra offers in-store pickup service for customers.
What payment methods does Victra accept at their Lodi location?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Victra Lodi store?
Yes, the Victra store provides free Wi-Fi for customers.
What brands of wireless devices can I find at Victra in Lodi?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie at Victra.
Where is Victra located in Lodi, California?
Victra is located at 501 W Kettleman Ln, Lodi, CA 95240, United States.
Which nearby places can I visit after shopping at Victra in Lodi?
After your visit, you might enjoy dining at La Bohemia or Mariscos frescos estilo Mazatlán food trucks, grab coffee at Starbucks, or visit the Golden Ox Family Diner nearby.
Are there nearby banks close to Victra's Lodi location for convenient transactions?
Yes, Mechanics Bank - Lodi Branch and Rabobank are nearby for your banking needs.
How can nearby gas stations assist customers visiting Victra in Lodi?
Nearby gas stations like Tokay Shell, Mobil, Exxon & Mobil Stations, and Speedway provide convenient refueling options during your visit to Victra.