Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lodi, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
312 reviews
5 stars
278
4 stars
20
3 stars1
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Jesus, Noah, and Isabella.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the timely assistance and smooth transaction processes.
Positive Atmosphere
The store environment was described as welcoming and positive, contributing to an overall enjoyable shopping experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding upselling tactics and a negative interaction with a manager, indicating some inconsistency in service quality.
- JCJudy Chandler6 days ago5.0M Nawab he’s helped me a few times always professional and curtious .
- JSJoshneil Singh6 days ago5.0I came in to trade my old phone in for a new one. The customer service was fast and professional. I was in and out within 30 minutes. Thank you Verizon.
- SLsonia lopezDec 20, 20255.0I had a great experience at this Verizon location thanks to Jesus. I came in just 10 minutes before closing, and he was still incredibly helpful, patient, and professional. He made sure I got exactly what I needed and didn’t rush me at all. After a frustrating experience elsewhere, this was a huge relief. Thank you, Jesus, for the excellent customer service!
- MAMario AlonzoDec 11, 20255.0The person that help me, was great.
- CBChelsy BellDec 10, 20255.0We all dread visiting our cellular provider from time and again, but I have to say this time was different. Noah and Jayce were outstanding! They were SO friendly, very informative, and helped us with three new phones and an upgraded internet box all in a short period of time. Customer service has been lacking, but not here! Thank you Noah and Jayce for your commitment to kindness and good work!
Frequently Asked Questions About Verizon
What products does Verizon in Lodi offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Lodi?
The Verizon store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Does the Verizon store in Lodi offer in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
What payment options are accepted at Verizon in Lodi?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at the Verizon store in Lodi?
Staff at the Verizon store speak English and Spanish to assist customers.
What services does Verizon in Lodi provide?
Verizon offers new lines, upgrades, new devices, and accessories.
Which brands can I find at Verizon in Lodi?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Incipio.
Are there any nearby restaurants where I can dine before or after visiting Verizon?
Yes, nearby dining options include Rubio's Coastal Grill for Mexican and seafood, Buffalo Wild Wings for American fare and wings, and Blaze Pizza for pizza lovers.
Is there a coffee shop near the Verizon store in Lodi where I can relax?
Yes, Dutch Bros Coffee is nearby, offering coffee and tea, perfect for a break before or after your Verizon visit.
Are there other technology or mobile phone stores near Verizon in Lodi?
Yes, nearby technology stores include Victra — Verizon Authorized Retailer, Xfinity Store by Comcast, and the T-Mobile Experience Store, providing additional wireless and internet services.