Verizon

4.3
249 reviews
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Business Details

1033 11th St, Lakeport, CA
95453, United States
(707) 262-7038
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lakeport, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1033 11th St, Lakeport, CA
95453, United States

Hours

Reviews

4.3
249 reviews
5 stars
184
4 stars
29
3 stars
2
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees receiving commendations for their exceptional service.

Service Issues

Several reviews highlighted issues with service delivery, including miscommunication about phone availability and dissatisfaction with the handling of account changes.

Store Experience

Customers reported mixed experiences with store visits, with some noting long wait times and inadequate staffing during busy periods.

Sales Practices

There were complaints about misleading sales practices, including upselling and unclear information regarding promotions and fees.

Technical Support

Customers appreciated the technical support provided by staff, particularly in setting up new devices and troubleshooting issues.
  • EG
    Edith Castillo Gutierrez
    Nov 15, 2025
    5.0
    Love the service Gustavo got me many great deals. Maria was Awsome at helping as well
  • NW
    Nicole Wild
    Oct 23, 2025
    1.0
    If I could give this store zero stars I would. They lied and promised me a plan they never followed through with. They promised to add credits onto my account due to their mistake and still haven’t. I am currently going to small claims with this store. Do NOT trust them!
  • JJ
    JayTempFishing
    Oct 13, 2025
    4.0
    CHILL..
  • LS
    Lisa Souders
    Oct 9, 2025
    5.0
    Wifi was wifi was down but nice clerk
  • MM
    martha mincer
    Sep 10, 2025
    5.0
    The person serving us was one of the best customer people I've experienced. Her expertise, support, patience was exceptional! She epitomizes everything Verizon should be!!!
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Frequently Asked Questions About Verizon

What products and brands are available at Verizon in Lakeport?

Verizon in Lakeport offers a wide range of wireless devices including smartphones, tablets, wearable technology, and accessories from brands like Samsung, Apple, Motorola, Google, and more.

What are the store hours for Verizon in Lakeport?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.