Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in La Jolla, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
199 reviews
5 stars
157
4 stars
5
3 stars1
2 stars1
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individual employees providing excellent service.
Long Wait Times
Several reviews highlighted long wait times for assistance, with some customers expressing frustration over delays in service.
Mixed Experiences
While many customers had positive experiences, others reported issues with service quality, including feeling ignored or receiving incorrect information.
Store Environment
Some customers noted that the store was busy and chaotic, which contributed to their negative experiences, while others appreciated the staff's efforts to manage the situation.
Sales Practices
There were complaints about aggressive sales tactics and unexpected charges, leading to dissatisfaction among some customers.
- FFFoolishDec 27, 20255.0I had a wonderful experience being attended by Jorge at verizon, easy process
- CCCapt Ron CatOct 21, 20255.0Alina , grahm , Jacob are the BOMB I needed high speed WiFi at my apartment and they delivered
- FJForrest JoySep 25, 20255.0Grahm was super helpful and gave the best service I’ve had at a Verizon store. Will be requesting his assistance any time I go back.
- WMWilliam MitchellSep 19, 20255.0Trenton assisted me with my purchase of an iPhone 17 Pro. He was very personable and broke down the different options for me with the phone and accessories and made sure I had all my questions answered before moving on to the next step. He then made sure all the data transferred correctly from my old iPhone to the new one before we ended the purchasing process. It was a very nice experience from start to finish.
- DODoug OlinsSep 3, 20251.0Don't waste your time here
Frequently Asked Questions About Verizon
What is Victra and what does it offer?
Victra is a local Verizon Authorized Retailer offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
Where is the Verizon store located in La Jolla?
The Verizon store is located at 904 Pearl St, La Jolla, CA 92037.
What are the store hours for Victra in La Jolla?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options are available at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Victra store offer in-store pickup for orders?
Yes, Victra offers in-store pickup services.
What brands are available at the Verizon Authorized Retailer in La Jolla?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What types of products can I find at the Victra Verizon store?
You can find audio accessories, cases and protection, power accessories, smartphones, tablets, wearable devices, SIM cards, laptops, home phone replacement, and mobile broadband products.
Are there any nearby fitness or recreation venues close to the Verizon store?
Yes, FisioPro1 (a physical therapy gym) and RADA Jiu Jitsu Academy (martial arts and yoga studio) are nearby and great options before or after your visit to Victra.
What nearby dining options are available around the Victra store?
You can enjoy Thai cuisine at Aroi or AROI Thai, sushi at Fugus Sushi & Wok, bagels at Bruegger's Bagels, or Indian food at Masala Street near the Victra store.
Are there any nearby entertainment or relaxation spots close to the Verizon store?
Yes, The Comedy Store (La Jolla) offers comedy shows, and The Flower Pot Cafe and Bakery is a nearby cafe and bakery, perfect for relaxing before or after your visit to Victra.