Verizon

3.6
397 reviews

About

Cell Phone StoreElectronics Store
Visit our store at La Habra for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1401 W Imperial Hwy, La Habra, CA
90631, United States

Hours

Reviews

3.5
256 reviews
5 stars
123
4 stars
29
3 stars
26
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Staff Knowledge

While some employees were praised for their helpfulness and knowledge, others were criticized for being uninformed and unprofessional.

Long Wait Times

Many customers experienced long wait times, often exceeding an hour, leading to frustration and dissatisfaction.

Mixed Experiences

Some customers had positive experiences with specific employees, while others reported negative interactions, indicating inconsistency in service quality.

Store Management

Several reviews mentioned issues with store management, including unprofessional behavior and lack of support for staff and customers.
  • CH
    cody houston
    Oct 20, 2025
    4.0
    5 Stars for my man Alex who helped me out when others would not. Ivan was unhelpful and a bit rude so minus a star for him.
  • AH
    Alice HM
    Sep 11, 2025
    1.0
    I would give zero. Not helpful at all. Very mean, not professional. Really really bad attitude.
  • LM
    LLK M
    Sep 6, 2025
    1.0
    The worst of the worst. These people should never be in customer service business.
  • JJ
    Joe
    Aug 21, 2025
    5.0
    Great service like no other
  • DD
    David Duran
    Jun 9, 2025
    1.0
    The manager ivan had just got done arguing with some woman about her account, came to me next while my family was on the phone with customer service, i mentioned to ivan i think its taking long because call centers are out of country maybe in the Philippines? he lost his mind and told me" if you keep mentioning the Philippines its not going to end well for you" very threatening and emotional very very unprofessional.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in La Habra?

The Verizon store in La Habra is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which smartphone brands does the Verizon store in La Habra offer?

They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.