Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at La Habra for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
259 reviews
5 stars
123
4 stars
29
3 stars
26
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or dismissive.
Staff Knowledge
While some customers praised individual employees for their helpfulness and knowledge, many others reported a lack of expertise among staff.
Long Wait Times
Customers frequently complained about long wait times, both for assistance and for service completion.
Store Management
Several reviews criticized the management style and professionalism of store managers, indicating a lack of effective leadership.
Mixed Experiences
Some customers had positive experiences with specific employees, contrasting sharply with the overall negative feedback.
- RRRachel RDec 18, 20251.0Went in twice for assistance with a new phone activation and again for starting a trade in process for an old phone and was told TWICE to do it myself coz they can't do anything on their end. Either it was utter incompetence or just unwilling to help. First time I went in, i told them that we were specifically instructed to go to a corporate store coz they need to check an ID. The only solution they could offer is for me to do it myself in store and most they can do is "guide me". It was funny because when I went to another Verizon in Downey, they were able to help me right away. He was also already giving me this solution without further review of what's happening on his end. He was quick to turn me away and offer a half ass solution. I could go on but I'll save everyone's time by saying just go to another store. If u want an upgrade or a sale, check other branches or check Best Buy: they may have better deals anyway (which is what we ended up doing). Technical and customer service, go to another branch coz ure not making this store money so the "assistance" u get is pretty much do it yourself or having to ask someone else.
- JDJohn DandurandDec 1, 20251.0I cancelled my home internet online and was directed to return this to a corporate store. After initially telling me they couldn’t take it back (even though receipt from my email had this address listed). They told me I would have to wait 30 minutes to drop it off and get a receipt. There were three employees walking around with tablets not helping anyone. Also, they would not provide a printed receipt for the return. The agent threatened to charge me for it (threatened to fraudulently mark the device as not returned) because I took a picture of the device for my records that had him in it.
- CHcody houstonOct 20, 20254.05 Stars for my man Alex who helped me out when others would not. Ivan was unhelpful and a bit rude so minus a star for him.
- AHAlice HMSep 11, 20251.0I would give zero. Not helpful at all. Very mean, not professional. Really really bad attitude.
- LMLLK MSep 6, 20251.0The worst of the worst. These people should never be in customer service business.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in La Habra?
The Verizon store in La Habra is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which smartphone brands does the Verizon store in La Habra offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store in La Habra?
Yes, you can schedule an in-store appointment online to ensure a smooth visit.
What are the available delivery and pickup options at the Verizon La Habra store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store in La Habra accept mobile NFC payments?
Yes, the store accepts mobile NFC payments along with debit card and checks; cash is not required.
What types of products and services does Verizon La Habra provide for businesses?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as wireless internet and voice plans tailored for business needs.
Which nearby restaurants can I visit after shopping at Verizon La Habra?
Nearby restaurants include Togo's Sandwiches, Rubio's Coastal Grill, The Kebab Shop, Panera Bread, Starbucks, Wendy's, and Applebee's Grill + Bar among others.
Are there any coffee shops close to the Verizon store in La Habra?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can grab a coffee before or after your visit.
Where can I find automotive services near the Verizon store in La Habra?
Jiffy Lube, which offers automotive repair and oil changes, is located close to the Verizon store.
Are there pet-related services near Verizon La Habra?
Yes, nearby pet services include Vetco Vaccination Clinic, Just Food For Dogs, and Petco for pet supplies and grooming.